I just had my HR44 installed. While the installer was here, we encountered a few bugs for which he has already filed reports.
- Cannot connect to a secured wireless network:
I use a secured access list to allow devices to connect to my wireless router. Usually, when I add a device and its MAC address to the list, the device connects automatically. Unfortunately, however, the HR44 connects to my router ONLY when this access list is disabled. If secure access is enabled, the HR44 disconnects from the router. I was told that engineers are on the fast track for resolving HR44 bugs and releasing software updates. This is a major issue that I hope this is fixed very soon.
- New remote doesn't work:
Are we surprised? Not really. Even the installer's remote didn't work! A second installer (and their tech support) couldn't get it to work, either. But my old remote works just fine.