Jump to content

Welcome to DBSTalk

Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
Guest Message by DevFuse

- - - - -

Loss of Satelite

  • Please log in to reply
4 replies to this topic

#1 OFFLINE   Floyd&Theresa


    New Member

  • Registered
  • 1 posts
Joined: Mar 25, 2013

Posted 25 March 2013 - 10:23 PM

We have recently installed the hopper and joey and have had nothing but problems. We are running 3 joeys and 1 hopper, which is exactly what our neighbors have. We seem to be having issues getting all of the up and running. We keep losing the signal and it tells us aquiring signal then get an X where satilite number should be. The problem is it switches between the joeys and hopper. We can get two up at once then the signal is lost in the other two!!! We have been on the phone with Dish three times now and they informed us they can no longer help us!!! We have replaced ALL the cables and the splitter twice now in one week! Not sure what else to do!

...Ads Help To Support This Site...

#2 OFFLINE   P Smith

P Smith

    Mr. FixAnything

  • Registered
  • 21,223 posts
  • LocationMediterranean Sea
Joined: Jul 25, 2002

Posted 25 March 2013 - 11:04 PM

Continue pestering, call CSR; no One at the Forum Will Fix Your Setup.

#3 OFFLINE   gtal98



  • Registered
  • 363 posts
Joined: Jan 30, 2011

Posted 26 March 2013 - 09:04 AM

Threaten to cancel if they don't send a FSM (Field Service Manager) out to fix it. It sounds to me like you only have 2 of the 3 tuners you're supposed to have. This could be caused by various issues which are most easily diagnosed in person.




  • Registered
  • 298 posts
Joined: Aug 01, 2006

Posted 26 March 2013 - 01:05 PM

Sounds like a cable issue. The problem is that the middle wire is too short, this is a problem with the Node. I had same issue with 2 Hoppers, could only get one with signa the other was no signal. after replace cable with one that had a longer middle wire all is fine.
DISH 622, Hopper, Hopper2, Joey

#5 OFFLINE   lonerwulf



  • Registered
  • 40 posts
Joined: Jul 09, 2012

Posted 03 April 2013 - 06:56 PM

It is a cable issue either drop cables from dish to solo node or from node to hopper if ether is not 3 gig you will continue to have problems I see this problem all the time. And have learned just to replace crap cables

Protected By... spam firewall...And...