Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo

Get Discounts or switch to Dish???


  • Please log in to reply
100 replies to this topic

#26 OFFLINE   omartinjordan

omartinjordan

    AllStar

  • Topic Starter
  • Registered
  • 100 posts
Joined: Mar 25, 2013

Posted 27 March 2013 - 05:50 PM

I looked up the dish network pricing. It's pretty good. Even the same package I have with directv is only $59.99 compared to $64. Plus, I would get a free hopper and not have to pay $399. I am going to give them one more chance and then that's it.

Also, does directv offer the ala carte packages like dish? You can and a few more sports channels for just $5 a month.

#27 OFFLINE   goinsleeper

goinsleeper

    Godfather

  • Registered
  • 673 posts
Joined: May 22, 2012

Posted 27 March 2013 - 06:03 PM

You just contradicted yourself. You said you can't get discounts, then you said you can if you have Choice Extra Classic. That's exactly the package I have. So the truth is that you can get discounts if you have an expired package, just not every expired package!


Read the sentence between the region you decided to make bold. Especially the "almost all" part. :)
My posts, whether fact or opinion, are my own and in no way represent DirecTV or any affiliated enterprise or corporation.

#28 OFFLINE   donalddickerson2005

donalddickerson2005

    Legend

  • Registered
  • 230 posts
Joined: Feb 13, 2012

Posted 27 March 2013 - 06:04 PM

I looked up the dish network pricing. It's pretty good. Even the same package I have with directv is only $59.99 compared to $64. Plus, I would get a free hopper and not have to pay $399. I am going to give them one more chance and then that's it.

Also, does directv offer the ala carte packages like dish? You can and a few more sports channels for just $5 a month.

Let's talk sports then go ask dish if they offer mlbei or nflst.
Hr34-700 living room
C31-700 bedroom
H23-600 family room

#29 OFFLINE   goinsleeper

goinsleeper

    Godfather

  • Registered
  • 673 posts
Joined: May 22, 2012

Posted 27 March 2013 - 06:05 PM

I looked up the dish network pricing. It's pretty good. Even the same package I have with directv is only $59.99 compared to $64. Plus, I would get a free hopper and not have to pay $399. I am going to give them one more chance and then that's it.

Also, does directv offer the ala carte packages like dish? You can and a few more sports channels for just $5 a month.


Depends on the sports. When you call again, explain you are looking to go to dish. If you never get sent to department that seems like that want to help you, let them know you want to setup a date to cancel your services. If they go through every bit of the cancellation disclosure stuff and never give you much to help with your bill, I can only imagine you missed quite a few payments or were given more in the past than you realize. Best of luck!
My posts, whether fact or opinion, are my own and in no way represent DirecTV or any affiliated enterprise or corporation.

#30 OFFLINE   goinsleeper

goinsleeper

    Godfather

  • Registered
  • 673 posts
Joined: May 22, 2012

Posted 27 March 2013 - 06:06 PM

When did this change go into effect?


IIRC, October or November.
My posts, whether fact or opinion, are my own and in no way represent DirecTV or any affiliated enterprise or corporation.

#31 OFFLINE   lesz

lesz

    Legend

  • Registered
  • 216 posts
Joined: Aug 03, 2010

Posted 27 March 2013 - 06:12 PM

No it's not incorrect. Late last year, almost all grandfathered packages became ineligible for discounts over 5 dollars. The only package that qualifies now is Choice Xtra Classic. If you received discounts before that time, you maintain them. You will be urged to update your package in the future if you continue looking for discounts.


That is consistent with what I have. My package is Choice Extra Classic. When I set up an appointment to switch to Dish and called to cancel my DIRECTV service, the retention CSR offered me the $10 off per month onthe Choice Extra Classic, extended my $10 HD credit for a year, and extended my discounts on HBO and Cinemax.

#32 OFFLINE   omartinjordan

omartinjordan

    AllStar

  • Topic Starter
  • Registered
  • 100 posts
Joined: Mar 25, 2013

Posted 27 March 2013 - 06:16 PM

I have gotten emails sometimes that it's past due but I have always paid it immediately. The only thing I have gotten from them is a free upgrade to the hr 20 in 2008.

#33 ONLINE   harsh

harsh

    Beware the Attack Basset

  • Registered
  • 20,718 posts
  • LocationSalem, OR
Joined: Jun 14, 2003

Posted 27 March 2013 - 10:41 PM

That information is not correct. I have a grandfathered package, and I'm currently getting a $10/month base package discount and several other discounts.

I agree. I have a grandfathered package and I receive monthly discounts. Besides, we were also referring to a discount on equipment. He should be eligible for that being a long time customer.

Exactly. The expired packages were at a time customers could get more channels and pay less money than they do today for the channels. Most of the really good discounts are either grayed out or just do not appear unless you are put on a current package of choice or higher. Alot of industries are trying to weave customers off expired stuff. Like how some cell phone companies delete your unlimited data plan for upgrading your smart phone.

You say something isn't going to happen after two posters have already testified to the contrary. $10+ seems like a pretty good discount.

Too often we enjoy the comfort of opinion without the discomfort of thought. -- JFK


#34 ONLINE   harsh

harsh

    Beware the Attack Basset

  • Registered
  • 20,718 posts
  • LocationSalem, OR
Joined: Jun 14, 2003

Posted 27 March 2013 - 10:43 PM

Let's talk sports then go ask dish if they offer mlbei or nflst.

So what's to hold the subscriber who prizes PAC-12 over paying big bucks for MLBEI or NFLST?

Too often we enjoy the comfort of opinion without the discomfort of thought. -- JFK


#35 OFFLINE   donalddickerson2005

donalddickerson2005

    Legend

  • Registered
  • 230 posts
Joined: Feb 13, 2012

Posted 28 March 2013 - 07:09 AM

So what's to hold the subscriber who prizes PAC-12 over paying big bucks for MLBEI or NFLST?

If pac12 is that important to you then switch. I don't care for any of their teams however I live in Atlanta and need my stl cardinals and my stl blues so DirecTV is my only choice mlbei.
Hr34-700 living room
C31-700 bedroom
H23-600 family room

#36 OFFLINE   sigma1914

sigma1914

    Hall Of Fame

  • DBSTalk Club
  • 14,368 posts
  • LocationAllen, TX
Joined: Sep 05, 2006

Posted 28 March 2013 - 07:15 AM

So what's to hold the subscriber who prizes PAC-12 over paying big bucks for MLBEI or NFLST?


I'd tell them switch to Dish and get MLB.tv, a PS3, and ST on PS3.
If you stop responding to them or put them on ignore, then eventually they'll go away.

#37 OFFLINE   shuye

shuye

    AllStar

  • Registered
  • 85 posts
Joined: Oct 20, 2008

Posted 28 March 2013 - 07:23 AM

I think you will find that if you are only wanting the absolute cheapest $, you need to switch providers every 2 years. If one of the providers has a channel or package that you must have and not the other, then you need to upgrade to a current package and ask for any discounts. It only makes sense that a business will be more willing to give a customer a discount when the customer is paying for a higher cost package, instead of the cheapest package available.

If you don't feel like calling, try an email - I just saw that my $10 HD credit for having autopay expired last month, so I sent an email yesterday from the link under the "contact us" section of the web page. I did not feel like calling in yesterday, so I just stated that I noticed that the $10 credit expired for autopay and if I could get it reinstated. Directv called me back last night and offered the $10 discount for another 12 months.

HR34-700 - owned
HR24-500 - owned
H24 - owned
Nomad


#38 ONLINE   harsh

harsh

    Beware the Attack Basset

  • Registered
  • 20,718 posts
  • LocationSalem, OR
Joined: Jun 14, 2003

Posted 28 March 2013 - 08:05 AM

If pac12 is that important to you then switch. I don't care for any of their teams however I live in Atlanta and need my stl cardinals and my stl blues so DirecTV is my only choice mlbei.

A business model built around offering out-of-market sports coverage is getting increasingly difficult to support. Some would assert that it is a model built entirely around a market of displaced consumers.

Would DIRECTV have nearly the appeal if you were a Braves fan?

Atlanta has had more than their share of trouble hanging on to a hockey team.

Too often we enjoy the comfort of opinion without the discomfort of thought. -- JFK


#39 OFFLINE   omartinjordan

omartinjordan

    AllStar

  • Topic Starter
  • Registered
  • 100 posts
Joined: Mar 25, 2013

Posted 28 March 2013 - 01:58 PM

I think you will find that if you are only wanting the absolute cheapest $, you need to switch providers every 2 years. If one of the providers has a channel or package that you must have and not the other, then you need to upgrade to a current package and ask for any discounts. It only makes sense that a business will be more willing to give a customer a discount when the customer is paying for a higher cost package, instead of the cheapest package available.

If you don't feel like calling, try an email - I just saw that my $10 HD credit for having autopay expired last month, so I sent an email yesterday from the link under the "contact us" section of the web page. I did not feel like calling in yesterday, so I just stated that I noticed that the $10 credit expired for autopay and if I could get it reinstated. Directv called me back last night and offered the $10 discount for another 12 months.


I sent an email confirming that I am no longer under contract and see if that prompts any kind of response. I have been out of contract for several years. I am getting the feeling they don't care. At this point I don't know how they could compete with the deal you would get if you switched. They would have to drop the programing cost for a year and give you a genie at no cost. I haven't read anyone on hear getting that kind of deal unless you are a new customer. Certainly not an existing one.

#40 OFFLINE   Beerstalker

Beerstalker

    Hall Of Fame

  • Registered
  • 3,219 posts
Joined: Feb 09, 2009

Posted 28 March 2013 - 02:04 PM

I sent an email confirming that I am no longer under contract and see if that prompts any kind of response. I have been out of contract for several years. I am getting the feeling they don't care. At this point I don't know how they could compete with the deal you would get if you switched. They would have to drop the programing cost for a year and give you a genie at no cost. I haven't read anyone on hear getting that kind of deal unless you are a new customer. Certainly not an existing one.


You haven't been reading much then, because quite a few people lately have posted about getting an upgrade to the Genie for free, and some getting discounts on their programming as well.

It seems like the ones who tend to get the better deals are the ones who have higher up packages like Choice Ultimate, or Premier, and don't call in asking for freebies/discounts all the time.
Sometimes when I reflect back on all the beer I drink I feel ashamed. Then I look into the glass and think about the workers in the brewery and all of their hopes and dreams. If I didn’t drink this beer, they might be out of work and their dreams would be shattered. Then I say to myself, "It is better that I drink this beer and let their dreams come true than be selfish and worry about my liver."
-by Jack Handy

#41 OFFLINE   newred5

newred5

    Cool Member

  • Registered
  • 23 posts
Joined: May 22, 2011

Posted 28 March 2013 - 02:16 PM

I called them about the increase in my monthly cost rising recently. I researched what Dish would cost over two years, what cable would cost over two years in comparison to Directv. When I called them I had already figured out what my monthly / yearly savings would be if I switched to Dish or cable. I told them I really liked Directv , have had it a vey longtime but the cost savings was a compelling reason to leave Directv. I asked them what type of credits or reductions they could give me to make the programming cost close . After about 30 minutes or pleasant back and forth they ending up giving me 10.00 off a month for 6 months, a 200 Visa Gift card , 159.00 Credit for the MLB extra innings , three months of Starz and Showtime. They offered me a Free Genie and install of it as well but I didn't want to sign a two year agreement .... So the cost comparisons, call, be nice and you should get some nice credits ....

#42 OFFLINE   omartinjordan

omartinjordan

    AllStar

  • Topic Starter
  • Registered
  • 100 posts
Joined: Mar 25, 2013

Posted 28 March 2013 - 02:17 PM

You haven't been reading much then, because quite a few people lately have posted about getting an upgrade to the Genie for free, and some getting discounts on their programming as well.

It seems like the ones who tend to get the better deals are the ones who have higher up packages like Choice Ultimate, or Premier, and don't call in asking for freebies/discounts all the time.


I currently have the old total choice and haven't called for any freebies until a couple of days ago. The only freebies I have gotten is they gave me the sports pack free for 3 months when I called to purchase it. I do read the forums but maybe I have missed something. I have seen people getting the free upgrade but paying for installs. All I know is something is going to change pretty soon.

#43 OFFLINE   omartinjordan

omartinjordan

    AllStar

  • Topic Starter
  • Registered
  • 100 posts
Joined: Mar 25, 2013

Posted 28 March 2013 - 02:29 PM

Got a response to my email and they told me I am no longer under contract. They also gave me a different number to call than usual with PIN number good for 5 days if I have any questions. Anyone else ever get a PIN number?

#44 OFFLINE   lparsons21

lparsons21

    Hall Of Fame

  • DBSTalk Club
  • 3,669 posts
  • LocationHerrin, IL
Joined: Mar 04, 2006

Posted 28 March 2013 - 02:34 PM

I don't know about the PIN number, but that email seems promising. Given 'em a call, coffee in hand for a chat! :)

Lloyd
Receiver/Provider: Tivo Roamio Plus/Mediacom
HDTV : Mitsi WD-73742 73" 3D DLP
Surround: Denon AVR-2113ci 7.1 Setup

 


#45 OFFLINE   newred5

newred5

    Cool Member

  • Registered
  • 23 posts
Joined: May 22, 2011

Posted 28 March 2013 - 03:47 PM

Yes I got a PIN number and then called about reducing my bill to something comparable to what Dish would be IF I switched

#46 OFFLINE   omartinjordan

omartinjordan

    AllStar

  • Topic Starter
  • Registered
  • 100 posts
Joined: Mar 25, 2013

Posted 28 March 2013 - 04:05 PM

That sounds like pretty good deal. I going to call with the pin number Saturday when I have the time to chat and not be rushed.

#47 OFFLINE   ilike2eattacos

ilike2eattacos

    New Member

  • Registered
  • 11 posts
Joined: Mar 24, 2013

Posted 28 March 2013 - 04:44 PM

It's interesting how my friends that have dish want to switch to direct tv, and my friends that have directtv want to switch to dish.. and I want to switch to roku. lol

#48 OFFLINE   donalddickerson2005

donalddickerson2005

    Legend

  • Registered
  • 230 posts
Joined: Feb 13, 2012

Posted 28 March 2013 - 05:20 PM

A business model built around offering out-of-market sports coverage is getting increasingly difficult to support. Some would assert that it is a model built entirely around a market of displaced consumers.

Would DIRECTV have nearly the appeal if you were a Braves fan?

Atlanta has had more than their share of trouble hanging on to a hockey team.

I like the braves but not as much as my cardinals.
If I was a fan of local sports only I'd probably have basic cable and not satellite.
However since I am from STL I have to get the packages. And the only people that offer me my sports is DirecTV. With that said of I were a die hard pac-12 team supporter I'd go to dish.
Hr34-700 living room
C31-700 bedroom
H23-600 family room

#49 OFFLINE   goinsleeper

goinsleeper

    Godfather

  • Registered
  • 673 posts
Joined: May 22, 2012

Posted 28 March 2013 - 05:29 PM

It's interesting how my friends that have dish want to switch to direct tv, and my friends that have directtv want to switch to dish.. and I want to switch to roku. lol


The grass is always greener... lol
My posts, whether fact or opinion, are my own and in no way represent DirecTV or any affiliated enterprise or corporation.

#50 OFFLINE   omartinjordan

omartinjordan

    AllStar

  • Topic Starter
  • Registered
  • 100 posts
Joined: Mar 25, 2013

Posted 28 March 2013 - 05:56 PM

I'm with you on that. I have the wdtv live that I stream movies and tv shows from my pc on. If I could get espn college gameplan on that thing I would hurl that dish into the road!




Protected By... spam firewall...And...