Posted 28 March 2013 - 07:23 AM
I think you will find that if you are only wanting the absolute cheapest $, you need to switch providers every 2 years. If one of the providers has a channel or package that you must have and not the other, then you need to upgrade to a current package and ask for any discounts. It only makes sense that a business will be more willing to give a customer a discount when the customer is paying for a higher cost package, instead of the cheapest package available.
If you don't feel like calling, try an email - I just saw that my $10 HD credit for having autopay expired last month, so I sent an email yesterday from the link under the "contact us" section of the web page. I did not feel like calling in yesterday, so I just stated that I noticed that the $10 credit expired for autopay and if I could get it reinstated. Directv called me back last night and offered the $10 discount for another 12 months.
HR20-700 w/ 1TB external via Rosewell external box