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AM21 Lost OTA Channels
Posted 28 March 2013 - 08:56 PM
I decided to set up the antenna again. When I do that I go through all the steps, and the dvr goes back to initialize antenna.
The only thing that has changed is my DVR software was updated to 0x67e.
My TV tuner picks up all the locals plus I live a few miles from the transmitters.
The equipment I have is a HR34 with a AM21N, and I live in the West Palm Beach area.
Posted 28 March 2013 - 09:01 PM
I'd call DirecTV and describe it to them. I think a replacement may be in order.
Isn't the AM21 owned, not leased?
Posted 28 March 2013 - 09:04 PM
Connect it to your TV antenna input.
Scan for channels
See if you get many more channels with the TV.
If not, its a cable or antenna issue.
If so, move the cable back to the AM21 and scan again. See if you get as many channels.
Then you will know if its the AM21 or cable/antenna system
Posted 29 March 2013 - 03:45 PM
Posted 30 March 2013 - 01:02 PM
1 I checked signal with TV OTA.
2 Reset settings
3 I did the double red button reset to clear guide cache.
Posted 30 March 2013 - 05:34 PM
See post My Setup for configuration info.