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Directv dropped regional sports network


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#51 OFFLINE   bixler

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Posted 06 April 2013 - 12:07 PM

How far away is he from zip code 17224? My sister lives in Fort Loudon and gets MASN. She doesn't subscribe to Sports Pack. I'm actually at her house right now watching it.
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#52 OFFLINE   shoelessjoe

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Posted 06 April 2013 - 03:01 PM

How far away is he from zip code 17224? My sister lives in Fort Loudon and gets MASN. She doesn't subscribe to Sports Pack. I'm actually at her house right now watching it.

How would that help him? :confused:His zip is different.

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#53 OFFLINE   shoelessjoe

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Posted 09 April 2013 - 11:06 AM

After talking with MASN and then Directv again, Directv is working with me on a solution. I had to go to retention, but their customer service has been great thus far. The person I talked to listened to me and answered my questions. She agreed that MASN should be a regional sports network but somehow MLB messed things up. She said that since I have been a preferred customer for so long that they will work with me, first by giving me credits and adding the sports channel package (essentially being free) and seeing if that helps, and if it doesn't she said they will work on the credits for the Extra Innings package.

I really didn't want to leave Directv, but I would have had to go to the competitor if I couldn't get the channels I wanted. Directv seems to want me to stay as well. :)

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#54 OFFLINE   joshjr

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Posted 09 April 2013 - 12:38 PM

After talking with MASN and then Directv again, Directv is working with me on a solution. I had to go to retention, but their customer service has been great thus far. The person I talked to listened to me and answered my questions. She agreed that MASN should be a regional sports network but somehow MLB messed things up. She said that since I have been a preferred customer for so long that they will work with me, first by giving me credits and adding the sports channel package (essentially being free) and seeing if that helps, and if it doesn't she said they will work on the credits for the Extra Innings package.

I really didn't want to leave Directv, but I would have had to go to the competitor if I couldn't get the channels I wanted. Directv seems to want me to stay as well. :)


Awesome. Now we just need to know if the O's games work with the Sports Pack turned on.

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#55 OFFLINE   shoelessjoe

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Posted 09 April 2013 - 08:31 PM

Awesome. Now we just need to know if the O's games work with the Sports Pack turned on.


Well, the sports pack did not work as the Nationals game had a "not-subscribed" message during the game. I called retention tonight and the person on the other end said all she could do is take off $10 of the MLB Extra Innings. Although she was polite, that was not what I expected. I am disappointed to say the least.

I am going to call Comcast in the morning to see what they can do. The bottom line is Directv is charging about $200 for a local sports network (one that was included in every package for 15 years but was changed this year). I'm pretty sure I can get a whole package of channels with MASN included for $200 from Comcast. I may be wrong, but I will find out tomorrow. I would have to make a special trip to Pennsylvania to be there when the installer comes if I decide to go with Comcast. But, this is getting me frustrated.

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#56 OFFLINE   Volatility

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Posted 09 April 2013 - 09:15 PM

I don't think anyone has suggested this yet. Suspend DirecTV for MLB season and subscribe to cable for the baseball season. You can probably get some kind of discount from cable for being a new subscriber and they will not require a penalty when you go back to DirecTV in 6 months. I know this sounds like a pain but I think it is your best solution and perhaps DirecTV will have something different in place for next year or you can suspend again next year. I think you can suspend for 6 months each year.


If you suspend the services you lose whatever discounts you may have during that period. Also your contract is placed on pause if you have one then resumes when you in reinstate. And customers with are allowed a maximum of two suspend requests every 12 months but; the total time with service suspended per 12 month period can not exceed 6 months. Also you have to have a zero balance with an active debit or credit card on the account and if there is an active sports subscription installment payment on the account any remaining multi-pay charges are billed to your account when it's reinstated from suspension even if the season has ended. Sooooooo that probably wouldn't work for just anybody lol

#57 OFFLINE   bixler

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Posted 10 April 2013 - 07:29 AM

How would that help him? :confused:His zip is different.


I just think it's crazy that we are probably no more than 30 miles apart, me being closer to Pittsburgh than you are, you being closer to Baltimore/Washington than I am, both in Franklin County (I assume you are), both getting the same locals (both Harrisburg, PA and Washington, DC) yet I can get MASN as my local regional and you don't. :confused::confused:
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#58 OFFLINE   joshjr

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Posted 10 April 2013 - 07:54 AM

Well, the sports pack did not work as the Nationals game had a "not-subscribed" message during the game. I called retention tonight and the person on the other end said all she could do is take off $10 of the MLB Extra Innings. Although she was polite, that was not what I expected. I am disappointed to say the least.

I am going to call Comcast in the morning to see what they can do. The bottom line is Directv is charging about $200 for a local sports network (one that was included in every package for 15 years but was changed this year). I'm pretty sure I can get a whole package of channels with MASN included for $200 from Comcast. I may be wrong, but I will find out tomorrow. I would have to make a special trip to Pennsylvania to be there when the installer comes if I decide to go with Comcast. But, this is getting me frustrated.


I called last night and was able to get them to give me $270 in credits to offset the cost. See below. Might try again. Remember you need to talk to retention. This time they need to know that if you can not get a good deal on Extra Innings that you will be checking into other service providers. That would be the truth not a threat.

04/09/2013 XXXXXXXX7295 MLB EXTRA INNINGS 2013 HD - Charge $0.00 $0.00

04/09/2013 XXXXXXXX2037 Advanced Receiver-HD - 6mosFree HDExist ($10.00) $0.00

04/09/2013 XXXXXXXX2037 SPORTS - $10/6mosSPORTS ($10.00) $0.00

04/09/2013 XXXXXXXX2037 CHOICE XTRA CLASSIC - $15/12moBasePkg ($15.00) $0.00

04/09/2013 XXXXXXXX7295 MLB EXTRA INNINGS 2013 - Charge $55.99 $0.00

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#59 OFFLINE   shoelessjoe

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Posted 10 April 2013 - 10:52 AM

I called last night and was able to get them to give me $270 in credits to offset the cost. See below. Might try again. Remember you need to talk to retention. This time they need to know that if you can not get a good deal on Extra Innings that you will be checking into other service providers. That would be the truth not a threat.

04/09/2013 XXXXXXXX7295 MLB EXTRA INNINGS 2013 HD - Charge $0.00 $0.00

04/09/2013 XXXXXXXX2037 Advanced Receiver-HD - 6mosFree HDExist ($10.00) $0.00

04/09/2013 XXXXXXXX2037 SPORTS - $10/6mosSPORTS ($10.00) $0.00

04/09/2013 XXXXXXXX2037 CHOICE XTRA CLASSIC - $15/12moBasePkg ($15.00) $0.00

04/09/2013 XXXXXXXX7295 MLB EXTRA INNINGS 2013 - Charge $55.99 $0.00


I called again this morning and got a better deal than last night. It wasn't as good as yours, but basically got it for $90 after credits and 6 months of free Starz. That at least buys me time for next season as I was blind-sided with it this year.

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#60 OFFLINE   joshjr

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Posted 10 April 2013 - 01:20 PM

I called again this morning and got a better deal than last night. It wasn't as good as yours, but basically got it for $90 after credits and 6 months of free Starz. That at least buys me time for next season as I was blind-sided with it this year.


So you did get MLB Extra Innings? If so please tell us it worked to get him the games.

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#61 OFFLINE   shoelessjoe

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Posted 10 April 2013 - 08:00 PM

I think you're missing something here. Even though MASN is not his "home RSN" anymore, by subscribing to sports pack he should receive MASN and Orioles games, according to John Metzgar's post above. Much cheaper than Extra Innings, which wouldnt get you the games anyways if his town is claimed by the Orioles. Worth a try at least.

The games were blacked out with the sports pack but not with Extra innings. Apparently a town that has sports stores loaded with Orioles/Nationals Redskins/Ravens memorabilia is not a local sports network anymore. :rolleyes:

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#62 OFFLINE   shoelessjoe

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Posted 10 April 2013 - 08:09 PM

I just think it's crazy that we are probably no more than 30 miles apart, me being closer to Pittsburgh than you are, you being closer to Baltimore/Washington than I am, both in Franklin County (I assume you are), both getting the same locals (both Harrisburg, PA and Washington, DC) yet I can get MASN as my local regional and you don't. :confused::confused:


When I log into my account, the channel lineup includes MASN, but I was still forced to buy the Extra Innings to get it.

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#63 OFFLINE   shoelessjoe

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Posted 10 April 2013 - 08:10 PM

So you did get MLB Extra Innings? If so please tell us it worked to get him the games.


He is watching the game tonight.:hurah:

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#64 OFFLINE   tjguitar

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Posted 10 April 2013 - 09:28 PM

When I log into my account, the channel lineup includes MASN, but I was still forced to buy the Extra Innings to get it.


Does MASN carry a pro team from the NBA or NHL in your market without blackout? If so, that would explain why it's a listed under there while the baseball teams are blacked out.

#65 OFFLINE   shoelessjoe

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Posted 11 April 2013 - 02:16 AM

Does MASN carry a pro team from the NBA or NHL in your market without blackout? If so, that would explain why it's a listed under there while the baseball teams are blacked out.


No. Only baseball. NBA and NHL are on another sports network - Comcast Sports Network. MASN is a baseball network, owned by Orioles owner Pete Angelos. It was created when the Nationals became a team.

Edited by shoelessjoe, 11 April 2013 - 02:35 AM.

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#66 ONLINE   tonyd79

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Posted 11 April 2013 - 06:03 AM

Does MASN carry a pro team from the NBA or NHL in your market without blackout? If so, that would explain why it's a listed under there while the baseball teams are blacked out.


The directv rsn page lists teams individually for each channel. It sounds like it did nit change when the are changed.
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#67 OFFLINE   shoelessjoe

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Posted 11 April 2013 - 08:24 AM

The directv rsn page lists teams individually for each channel. It sounds like it did nit change when the are changed.


I don't understand your post. Can you please clarify?

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