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Pre 2003 Receiver Upgrade


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52 replies to this topic

#26 OFFLINE   tortured

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Posted 22 May 2013 - 05:11 PM

Whether they can afford it or not isn't really the point.  It would be bad business practice to make extra expenditures if not necessary. 

So you're saying Dude 111 is paranoid but DirecTV is engaged in a bad business practice by switching D12's for older receivers.

 

Ok.



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#27 OFFLINE   Volatility

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Posted 22 May 2013 - 05:17 PM

So you're saying Dude 111 is paranoid but DirecTV is engaged in a bad business practice by switching D12's for older receivers.

Ok.

A standard DirecTV reciever is a standard DirecTV reciever. How is it bad practice they give you an older reciever that does the exact same thing the D12 does? It isn't. Also the word paranoid was never used so yay for adding in words. They mail out whatever is in the warehouse at the time. Now if you were talking about DVRs were some models have a larger HD than another then you may have had a point.

Edited by Volatility, 22 May 2013 - 07:01 PM.


#28 OFFLINE   goinsleeper

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Posted 22 May 2013 - 06:54 PM

So you're saying Dude 111 is paranoid but DirecTV is engaged in a bad business practice by switching D12's for older receivers.

 

Ok.

No, I was referencing they wouldn't be swapping these if it wasn't something they need to do.  No intelligent company is going to add extra expenditures without a valid reason to do so.


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My posts, whether fact or opinion, are my own and in no way represent DirecTV or any affiliated enterprise or corporation.

#29 OFFLINE   racerbug

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Posted 27 May 2013 - 07:45 AM

I have a Sony SAT-1 in my moterhome, the dish is a Datron. When you park hit the button and the dish finds the sat. My problem is that they sent me a D12-100 and it has no way to plug into the dish.Is their another box available?



#30 OFFLINE   carl6

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Posted 27 May 2013 - 07:48 AM

Have you tried a USB to RS232 converter? It has been a couple of years, but I do recall this question coming up when they first released the D11/D12 series of receivers. I know they support serial communications, but it would take some searching to find the details.



#31 OFFLINE   ThomasM

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Posted 28 May 2013 - 05:41 PM

Have you tried a USB to RS232 converter? It has been a couple of years, but I do recall this question coming up when they first released the D11/D12 series of receivers. I know they support serial communications, but it would take some searching to find the details.

 

It's doubtful that the USB port on the D12 will be compatible with his dish.  There are publications from DirecTV detailing how the serial communications port on the SD receivers operates.  Look around DBSTALK for them.


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#32 OFFLINE   slice1900

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Posted 28 May 2013 - 06:58 PM

Shouldn't Directv be responsible for making this right for him? Presumably they didn't know about his special requirements. Hopefully if he called and explained it to them, they'd be willing to either swap the D12 for a D10 (which I take it has the serial port he needs?) or provide him whatever USB to serial type solution would be necessary for his dish to work with the D12.

 

At some point his dish pointing solution may be obsolete as far as compatibility with supported Directv receivers, but if a D10 will work, that's not yet the case, and if USB can be made to work, he could even use HD receivers with his dish - though only be able to pick up SD signals with it, of course.


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#33 OFFLINE   peds48

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Posted 28 May 2013 - 07:36 PM

these systems were supposed to be use with the M10 receiver, do not know if it is still available  


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#34 OFFLINE   kushnir

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Posted 04 June 2013 - 10:12 AM

Any Idea how they will handle exchange since I have a Sony that has serial output for steering RV antenna?



#35 OFFLINE   slice1900

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Posted 04 June 2013 - 12:44 PM

Newer receivers have USB ports, and there are USB/serial converters known to work with them. You could contact the manufacturer of your TV dish to see what your options are for using receivers with USB ports.


SL5, PI-6S, SA-6AL, 3xSWM16; 21 H20-100, 1 H20-600, 7 H24-700/AM21


#36 OFFLINE   kushnir

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Posted 04 June 2013 - 04:13 PM

I emailed Direct TV and this is the response I got.

 

Thank you for your recent correspondence.

The replacement receiver will work with your RV antenna; however, it requires a low-speed data port adapter. You can purchase these online at amazon.com and universalpart.com just to name a few. You can easily find these at stores or online by searching for an RS232 to USB adapter.

If you forward your account information I would be more than happy to issue a $25.00 credit towards the purchase of the cable.

Sincerely,

Chad
DIRECTV Office of the President

 

SO it appears that we can get a replacement that will work, keep our fingers crossed

 


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#37 OFFLINE   andy A

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Posted 03 September 2013 - 11:50 PM

Got the email the other day about this and finally called today.  What I find odd is that I actually have 2 receivers on my account that are on the list supplied, one a Hughes GAEB0 and the other a Hughes GCEB0A, but at this time they are saying that the only one on my account that is eligible for replacement is the GAEB0. To me that is strange because the GCEB0A is an identical box with just a few different features.  Not a big deal at this point but hope it gets straightened out at some point.



#38 OFFLINE   KyL416

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Posted 04 September 2013 - 01:55 AM

The GCEB0A has the advanced program guide so it's not affected by the MPG shutdown.

#39 OFFLINE   andy A

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Posted 04 September 2013 - 03:41 AM

The GCEB0A has the advanced program guide so it's not affected by the MPG shutdown.

Did not know that, thought they were both APG.



#40 OFFLINE   jdspencer

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Posted 04 September 2013 - 12:24 PM

You didn't list the Sony SAT-T60 TiVo. :sure:


Edited by jdspencer, 04 September 2013 - 12:25 PM.

DirecTV since '96, Waivers for ABC, CBS, NBC, & Fox, HR23-700 & HR24-500/AM21, using ethernet based MRV.

#41 OFFLINE   garyhalstead

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Posted 09 October 2013 - 11:09 AM

I have not seen Directv post a date as to when a receiver will be obsolete or not work. Does anyone know? It could be another year?? 



#42 OFFLINE   slice1900

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Posted 09 October 2013 - 01:30 PM

I have not seen Directv post a date as to when a receiver will be obsolete or not work. Does anyone know? It could be another year?? 

 

Probably after we go a few months without seeing threads like this pop up, meaning that everyone who has such a receiver has already been notified :)


SL5, PI-6S, SA-6AL, 3xSWM16; 21 H20-100, 1 H20-600, 7 H24-700/AM21


#43 OFFLINE   ThomasM

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Posted 12 October 2013 - 06:23 PM

I have not seen Directv post a date as to when a receiver will be obsolete or not work. Does anyone know? It could be another year?? 

 

I would think that prior to "pulling the switch" on the MPG they will make every effort to contact every sub who still is being billed for an MPG box.  Knowing how some people ignore email and even snail mail letters, I'm sure they will have CSR's phone the affected subs and let them know exactly what is happening.  Maybe DTV will program the MPG to receive only one channel which has a slide telling the sub what is going on.  Who knows?


3LNB Phase III Dish * 2-R15-300 * R22-200 * D12-100 * DirecTV Subscriber since Y2K


#44 OFFLINE   Satelliteracer

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Posted 12 December 2013 - 12:57 PM

This is coming to a conclusion here by the end of this month.  All customers have been notified for the past 6 to 9 months (letters, emails, phone calls, etc) as well as on screen messaging that receivers needed to be replaced.  Final notifications with turnoff dates were recently sent out.   Just an update for those of you that still have an active receiver as programming will start to come down very soon.


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#45 OFFLINE   LynnW

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Posted 12 December 2013 - 07:27 PM

It is coming to an end tomorrow, Dec 13th. I haven't updated yet because I wanted to see what happens. I got an e-mail today saying that I had suspended my account.



#46 OFFLINE   inkahauts

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Posted 12 December 2013 - 07:42 PM

That's weird. Do you only have old boxes. Wonder why they suspended the account instead of just send you a message on screen that says we told you to upgrade! :)

#47 OFFLINE   LynnW

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Posted 12 December 2013 - 09:12 PM

Oh, I've been getting e-mails and on screen messages for months. I just wanted to see what happens when the old guide is shut off. 



#48 OFFLINE   inkahauts

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Posted 12 December 2013 - 10:39 PM

SO you now have to un suspend your entire account?  That sucks...



#49 OFFLINE   LynnW

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Posted 13 December 2013 - 08:53 AM

I'm going to be in and out for the next few weeks. May as well have the account suspended. I don't know when I would be available for delivery of the replacement receiver and I don't want it left on the porch. As of 8:52 AM CST, the old receiver is still working.



#50 OFFLINE   Satelliteracer

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Posted 13 December 2013 - 09:22 AM

Customers with ONLY MPG receivers were put in suspend so that they aren't charged for programming they no longer can receive. Since suspend status lasts for 6 months, it allows the customer to still exchange the receiver(s) for free in the next 6 months. This was done to protect the customer's options. Also, some customers have vacation homes, are on military leave, etc, and despite being notified for months, were unable to make the receiver exchange because of their situation. Thus, the suspend status buys them more time without incurring any charges.

For customers that have an MPG receiver but also regular receivers, they will start to see channels coming out of the guide over the course of the next few weeks until they are all gone by the end of the year.
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