When the company is getting record profits and prices keep increasing for people that still have older equipment I call that getting screwed.
First of all I find nothing wrong with DirecTV making record profits. As I have stated profits are the name of the game in the business world. I'd be concerned if they were in the red. As for the people who have older equipment, as long as that equipment is fully functional then they are getting what they are paying for. Everyone has a want for the newest equipment but that doesn't mean they're entitled.