Posted 24 April 2013 - 10:47 AM
I have a HR34, HR24 and HR22, so therefore I am not eligible for any sort of an upgrade (according to D). So what does the $2 increase
do for me?? (and many others with approx the same equipment)
I asked the same questions since I have mostly owned equipment and the bottom line is that this is not about the person carrying the PP. It is about being another way for DirecTV to make money. If it were about the customer, they would of covered all these gray areas but they didnt. I was told they tested it in Texas and it worked great. I take that as they were very successful in getting people to sign up for two more years and then had them on the hook if they leave. Most people are willing to take the free equipment and then deal with the consequences later if something happens.
While I agree this works good for theme trying to guarantee money coming in from a customer, it is not a super customer friendly offer. It protects them more then it does us, at least not accounts with all or mostly owned equipment. Yeah I get the perks in their eyes as long as I am willing to go to a lease and 2 year agreement but since I am not, I just get to pay $2 more and gain nothing. I think they could of made something that covered plans that own receivers. If I wanted to trade in my owned R22 for a HR I would take a two year agreement but not at the expense of the new HR being leased. They can have my R22 back, just make sure the HR replacing it is owned and not leased. Fair is fair and the PP already covers owned for owned when equipment fails so why in the wold is it not the same when upgrading? Sounds like it was not thought through very good to me.
Directv & Sunday Ticket Sub Since 8/19/2008
HR24-200 Leased, HR24-200 Owned, R22-200 Owned, HR22-100 Owned, HR22-100 Owned, HR34-700 Leased. 5 LNB Setup W/SWM 16 Switch