I upgraded my setup to whole home at the beginning of this year. DirecTV replaced two of my D receivers with an HR24 and an H25, and kept my HR23. Since this setup was done, I have been unable to get my Nomad to prepare programs from the HR23. This used to work perfectly fine (Nomad caveats aside) before.
All receivers report that they are connected to the SWiM and to the Internet when I do the dash key on the remote. The receivers can play back Pandora, etc, and both DVRs are able to stream programs using the Nomad apps. But as stated, I'm having trouble getting the HR23 to prepare programs for the Nomad for downloading. It stays stuck on "Waiting to Prepare" forever, and then if I exit the Nomad app and come back it, it may report 59 min but doesn't progress beyond that. These are not VOD programs. The HR23 is not in use when trying this.
I have rebooted them several times, reset the Nomad a couple of times, and I am at a loss.
Here's a diagram describing my setup. The setup was done by a Directv installer.
Can anyone give me any pointers/help? Do you see any problems in the setup?