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DishNet Users


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11 replies to this topic

#1 OFFLINE   thopki2

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Posted 20 April 2013 - 10:38 AM

I haven't heard much lately from the newly installed DishNet users. Just trying to get a feel for the satisfaction levels. I now have Excede and wondering if it would be worth it to bundle the same servive with Dish.



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#2 OFFLINE   P Smith

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Posted 20 April 2013 - 10:41 AM

perhaps everything is OK ?



#3 OFFLINE   Stewart Vernon

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Posted 20 April 2013 - 04:13 PM

Yeah, that's the thing...  Rarely do people come to forums like ours to post how great everything is... so you should expect to see a lot of problem threads...  I think you can, however, take it as a positive when you see a drop in activity in a given forum, because it likely means people are having less problems.


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#4 OFFLINE   4bama

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Posted 21 April 2013 - 03:20 PM

There are many complaints from customers that chose DishNet to provide Exede vs dealing directly with Wildblue/Exede.

 

You can review some of those comments on the Wildblue/Exede forum:

 

http://wildblueworld...ghlight=dishnet


Dish 622 DVR, B'ham locals via Dish, Montgomery locals OTA, Winegard on 70' tower + CM7777 preamp

#5 OFFLINE   cloudnine

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Posted 22 April 2013 - 09:51 AM

I haven't heard much lately from the newly installed DishNet users. Just trying to get a feel for the satisfaction levels. I now have Excede and wondering if it would be worth it to bundle the same servive with Dish.

I had DisNet installed on the 13th of this month. A Dish installer came out for the installation. So far, I love it. TV went out due to rain fade the other day and the internet was still chugging along at 6Mb. Very happy with it.



#6 OFFLINE   4bama

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Posted 22 April 2013 - 03:27 PM

One of the main complaints about DishNet vs buying Exede directly from Wildblue/Exede is DishNet customers do not get unlimited and un-metered usage (called Late Night Free Zone) from midnight to 5am.

 

Instead they get what's called "Bonus" usage, which is limited, from 2am-8am...for example if you have the 10GB plan your DishNet plan allows "Anytime" usage of 10GB's/month and "Bonus" usage of 10GB's that must be used between 2am and 8am and both are metered.

 

The LNFZ is the selling point and is why many that originally signed with DishNet have cancelled that service and switched to contracting with Wildblue/Exede.


Dish 622 DVR, B'ham locals via Dish, Montgomery locals OTA, Winegard on 70' tower + CM7777 preamp

#7 OFFLINE   gtal98

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Posted 22 April 2013 - 05:27 PM

I will second what 4bama said, and add a little more.  I'm a Dish installer and have installed both Exede and Dishnet (rebranded Hughes Gen IV "Jupiter" in the eastern half of the country) systems.  When I'm done I always run speedtests just for my own curiosity.  Dishnet speeds range are typically in the 4-7 Mbps range down, I've had a few actually hit the advertised 10 Mbps.  Every Exede system I've put in has been at least 12 Mbps down, and I've seen as high as 24 Mbps.  Most are in the 14-18 Mbps range.  Granted this is just a speedtest server and as with everything on the internet YMMV, but I thought I'd share my personal experiences.

 

If I had to go with satellite internet, I would definitely choose Exede.



#8 OFFLINE   thopki2

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Posted 23 April 2013 - 08:14 AM

Thanks to all for responding. Sounds like I should stay the course with Exede direct.



#9 OFFLINE   DonnieBoston

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Posted 24 April 2013 - 07:15 AM

I haven't heard much lately from the newly installed DishNet users. Just trying to get a feel for the satisfaction levels. I now have Excede and wondering if it would be worth it to bundle the same servive with Dish.

Take a look at my posts under DonnieBoston...   They should appear on the discussions' page.



#10 OFFLINE   cloudnine

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Posted 25 April 2013 - 09:03 AM

One of the main complaints about DishNet vs buying Exede directly from Wildblue/Exede is DishNet customers do not get unlimited and un-metered usage (called Late Night Free Zone) from midnight to 5am.

 

Instead they get what's called "Bonus" usage, which is limited, from 2am-8am...for example if you have the 10GB plan your DishNet plan allows "Anytime" usage of 10GB's/month and "Bonus" usage of 10GB's that must be used between 2am and 8am and both are metered.

 

The LNFZ is the selling point and is why many that originally signed with DishNet have cancelled that service and switched to contracting with Wildblue/Exede.

The Bonus usage is still unlimited. I just had a system installed and the mydish.com page shows bonus usage as unlimited "at this time".



#11 OFFLINE   4bama

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Posted 25 April 2013 - 03:28 PM

That's not what the DishNet site shows:

 

 

DISH is able to offer higher monthly data caps to their customers than other satellite Internet providers. Data caps mark
how much data a customer can download each month. These data caps are split in half between Anytime data that can
be used anytime of the day and Bonus data that can only be used between the hours of 2 am and 8 am.
 
There are 3 data cap options:
Reaching the Data Cap Limit
When a customer reaches 80% of their monthly data cap, DISH will alert them via email. A customer who uses 100%
of their data before the end of the month will have their download speed throttled to approximately 128 kbps until the
month ends. Once the next billing period begins, their download speed will return to normal.
If a customer uses all of their Bonus data, they will begin using their Anytime data during the hours of 2 am-8 am. When
a customer uses all of their Anytime data they will not be able to use their Bonus data any time other than 2 am- 8 am.
Customers can monitor their current usage on www.mydish.com under the “Usage” tab or at www.dish.net.
 
  5 GB Anytime 5 GB 2am-8am Bonus (10GB plan)
10 GB Anytime 10 GB 2am-8am Bonus (20GB plan)
15 GB Anytime 15 GB 2am-8am Bonus (30GB plan)
 
Prices
10 GB $49.99/mo

20GB $59.99/mo

 

30GB $79.99/mo

 

This is on a pdf file here:

 

http://gwdish.com/DishNET.pdf


Dish 622 DVR, B'ham locals via Dish, Montgomery locals OTA, Winegard on 70' tower + CM7777 preamp

#12 OFFLINE   ground_pounder

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Posted Yesterday, 02:35 AM

ok so did dish buy out hugesnet?? and I have also heard that dish has sighned contract with exceed to use there satellites?? iv'e also read that the system you get weather it be a hugesnet system or an exceed system is depening on where you live?? I used hugesnet many years ago and it was horrible and there third world customer service was ****!!






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