I have an HR-22. The only way I can get it to power up is to do a red button reset once or twice a day. So far I have tried unplugging it for a while then restart, RBR twice in a row, and reset everything using the menu option. The problem has not been resolved. Any other suggestions before I call and go through all this once again with a customer service rep?
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HR-22 RBR everyday to get it to respond
Posted 20 April 2013 - 10:06 PM
Posted 21 April 2013 - 12:30 AM
Sounds like a circuit board heat issue. It gets too hot and stop functioning.
Sooner or later you are going to have to make that call. Their no advantage to later unless you want to try and upgrade to a HR44 which is currently limited to trail market areas as your replacement..
Do it Right, Do it Once
LR: HR34-7, Den: HR24-1, MB: HR24-5, Bsm: HR21-2, Kit: H25-5
PrimeStar '95, DirecTV '00
Posted 21 April 2013 - 06:25 AM
Posted 21 April 2013 - 10:45 AM
The good news is there are no programs recorded on this DVR. It was my main DVR in the living room but it was replaced by an HR-34 about 6 months ago. It was moved to my office and is also connected to a tv on my screened in porch.
Posted 13 May 2013 - 09:32 AM
It sounds like the power supply is failing. If this is the case then sometime in the future it will not power up at all and nothing you will do will bring it back to life.
Posted 13 May 2013 - 09:38 AM
After the unit has been on for a few hours, have you checked the internal temperature ?
It could be heating up and shutting off because of dust in the grill.
If you have looked at all of these I would definitely be on the phone for a replacement. Cross your fingers that you get a 24 for the replacement.
DirecTV customer since 1996 - Current :Slimline 3 SWM, HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD