From the time I signed up with DirecTV (Dec 2011) I have been on autopay. They charged my credit card on the 24th of each month. Honestly, I never looked at the price they took. Just saw DirecTV. Which, is now a mistake I see.
I thought being a new customer I was to get HD free for life. Or at least 24 months. It hasn't even been 24 months and I am now being charged? I went back to past statements and have been being changed HD for the past 3 months (January was free, Feb-April was charged).
Also (which isn't as bad as the HD one) when I first signed up I was getting a 24 month credit of $5 per month because of a install mixup (the rep told me it was going to be $10 at 12 months but whatever). As with the HD it was last credited in January.
The only thing I have done to the account was add the HD Extra Pack in February, but turned those off because nothing was being watch on them. Did they honestly take away my credits because of that?
I know, call DirecTV. Just complaining.
Edited by mynameisjason, 26 April 2013 - 01:34 AM.