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Roku rocks and Boxee Box does not


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3 replies to this topic

#1 OFFLINE   ray1367066123

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Posted 27 June 2011 - 11:08 AM

It appears Digital Media receivers keep on selling well and more consumers are considering to cut off the cable for their entertainment needs. We have published an analysis of this market segment six months ago and it is still one of the most visited posts on this blog. The comments are also keep coming, and the one sent yesterday caused me to write this update.

This time we used Opinion Miner® software to discover:

WHAT attributes of their customer experience are important – based on the stories and reviews these customers published on-line;
HOW important are these attributes to them – based on the percentage of opinions expressed about an attribute compared to total opinions expressed;
MEASUREMENTS of a difference between customers expectations and their experience for each attribute. It is expressed in a two points scale from “0″ (unacceptable) to “2″ (delighted) with “1″ that can be interpreted as 100% satisfied (expectation=experience).

We selected the following DMR’s, listed alphabetically, for this analysis:

Apple TV 2010 (593 customer reviews)
D-Link Boxee Box (425 customer reviews)
Logitech Revue (367 customer reviews)
Roku XDS Streaming Streaming Player (1,186 customer reviews)



The number of opinions expressed by these products’ customers does not match, and usually exceeds by a wide margin, the total number of customer reviews, as our software often extracts multiple opinions from a single customer story.

Keep in mind that no questions were asked about their experiences and no customer was ever contacted by us to solicit their opinions. Surveys is not our business!

Go here for rest of information: http://blog.amplifie...e-box-does-not/

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#2 OFFLINE   Nick

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Posted 27 June 2011 - 03:05 PM

I don't know if the above is supposed to be funny, but it's not even close. If it looks like BS and smells like BS, then it must be BS.

Get real.

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#3 OFFLINE   MysteryMan

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Posted 28 June 2011 - 04:15 AM

I don't know if the above is supposed to be funny, but it's not even close. If it looks like BS and smells like BS, then it must be BS.

Get real.



+1

DirecTV customer since 1995.


#4 OFFLINE   Athlon646464

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Joined: Feb 23, 2007

Posted 28 June 2011 - 05:03 AM

I don't know if the above is supposed to be funny, but it's not even close. If it looks like BS and smells like BS, then it must be BS.

Get real.


+2

1 HR34-700, 1 C31-700, 1 HR24-500
Original install on April 20, 2008 - HR34 & C31 installed on August 24, 2013 - HR24 installed on July 23, 2010

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