There are reasons for that sometimes. I work 45 minutes from where I live and have mostly owned equipment. In my experiences in the past when I have a receiver bite the dust they almost always want to send someone out. All 6 of my DVR's are in the same house. Usually what happens they have to schedule someone, it will be a week, I can really only have them come on Saturday's since I am not home during the day during the week, and last but not leased, THEY ALWAYS SWAP OWNED FOR LEASED!!! I always have to call the access card department and have it fixed when they leave. It is much easier to have one activated as owned the first time and much faster to have a replacement drop shipped to me.
The one upside is that I tend to get the dead owned DVR's swapped to HR24's when a tech comes to the house. I just had a SWM16 replaced a few months ago and showed the tech every DVR in the house. While I admit I have a larger than normal setup, I am not doing anything wrong but just prefer to deal with replacements on my own. Should I need an alignment, LNB, cables ran, etc, by all means send a tech as soon as possible.
Thats perfectly understandable. Of course not everyone who has a large setup who wants the stuff installed on their own is doing something wrong the amount that are probably very very low. I should of been more specific on that last post was in a rush, that customer I was referring to was obvious they were up to something. A 1 story small house
should not need 24 receivers activated at once, especially when i asked how many homes he had and he said just this one lol. I said you do know you have 24 receivers activated and he said he is using that many in case one goes out lol. haha sure
Edited by Volatility, 29 April 2013 - 01:01 PM.