Finally got a reply back (after another try) from a DTV CSR that seemed to know what is going on.
Thank you for writing. As a huge hockey fan myself, I certainly appreciate your disappointment with not being able to view Game 1 of the Stanley Cup Playoffs between the Detroit Red Wings and the Anaheim Ducks in its entirety. As you may already be aware, the Stanley Cup Playoff games that started earlier in the evening (St. Louis Blues versus Los Angeles Kings and Chicago Blackhawks versus Minnesota Wild) were tied at the end of regulation, which forced an overtime period and caused these games to run longer than scheduled. NBC placed the beginning of the Red Wings/Ducks game on NHL Network (channel 215); however, technical issues resulted in this feed being blacked out in many areas. This is extremely rare, and I hope you will accept my apology on behalf of DIRECTV for any frustration this caused you. Rest assured NBC and DIRECTV are taking the necessary steps to prevent this from occurring in the future.
I truly appreciate the opportunity to address your concerns, and I hope you enjoy the remainder of this year’s exciting Stanley Cup Playoffs. Thank you again for writing, and for choosing DIRECTV for your sports entertainment needs.
OK, great, so they screwed up. I can appreciate that. I now expect they have figured it out and it won't be a problem again (until it happens next time!).
So was the ALT feed of NBC SN not even planed? and a mess up made NBC go back to the old VS / NBCSN alt feed use?
seems better then flipping games to NHL NET? but why not MSNBC. How does NBC / comcast fell about directv getting a better ver on NBC SN then comcast viewers get.