About three months ago I bought an HR-34/700. Did self install which is always my preference. When I called to activate they asked if I wanted them to walk me through the whole home service setup. I said no since I didn't want the service anyway -- just 6 tuners (wow!).
I went away a happy customer watching whatever and whenever. Till last week when I received a letter from D* which said they had noticed in an audit that they failed to charge me $3 for the whole home service and that the charge would start with my next bill. I called and was told that since I have a Genie I'm required to pay for the whole home service. They gave me another discount ($5 for signing up for autopay which i did in 1997!)
to make me go away happy. Yesterday I said to myself that if I'm paying for whs I might as well check out what it can do -- I now know that it's nothing without decas for my other two hddvrs. That's in the mail, but in the mean time I went to my account and noticed there was a button to activate whs for a charge of $3/mo. clicked it, and it said if you continue you'll be charged $3/mo. I chose cancel.
Now that I've vented what is the real deal. If I have a '"genie" am i required to use whole home service or can I choose to not activat and not pay?
As usual everything is clear as mud.