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Contact to request Guide changes?


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4 replies to this topic

#1 OFFLINE   jkkbishop

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Posted 12 May 2013 - 08:31 AM

Is there a good contact to ask for changes to program coding in the guide? Specifically, Formula One Pre-Race is coded as a special, so that it can't be set to record as a series. The race and F1 Extra, which always follow immediately, are both listed as Series.

 

Thanks!



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#2 OFFLINE   peds48

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Posted 12 May 2013 - 02:08 PM

You would need to contact the network directly as DirecTV outsources the guide data from TMS which get the info from the network 


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#3 OFFLINE   jimmie57

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Posted 13 May 2013 - 09:10 AM

Have you tried to set a Series to "Episode Type : Both" so that it records every time it finds one whether it is new or old ?

If that does not work for you, have you tried finding a set of words in the title that may be unique and set it to "Auto Record" ?

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#4 OFFLINE   jkkbishop

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Posted 13 May 2013 - 07:25 PM

@jimmie57 Thanks for the response. I forgot that I could autorecord based on a keyword search. Hopefully that will work. Without doing that, I can't set episode type to both because it's in the guide as a special. There are no series options--only episode options.

 

I'm trying to follow up with NBC Sports Network to get them to fix it. The races and post-race shows are all correctly coded as series.



#5 OFFLINE   Laxguy

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Posted 13 May 2013 - 09:16 PM

Interesting that Comcast Sports does not code a baseball homestand -or awaystand- as a series. I mean, how difficult would it be? Or can a Comcast customer easily set up to record a 2-4 game series, whereas we sat folks have to diddle all about?

 

In the meantime, can someone tell me how to set up a master search to get all Giants BB games, first run only? I.e., I've not done macros on a direcTV  DVR, and I'd like a leg up from the experts. 


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