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Guest Message by DevFuse


Whole Home System Causes Loss of Internet Connection

Best Answer mjg , 05 June 2013 - 03:30 PM

I am on my 2nd Westell router, 7550 now.  I have had no problems with staying connected after I assigned static ip's outside of the router's DHCP range to the receivers,  and set the router's DHCP lease time at it's max. which is 99 days on this router.

"Upon further review" I'm going to say that sweep49's suggestion has, in fact, taken care of my problem.  On Jun 1, I reported that I still had a couple of disconnects after implementing sweep49's suggestion. After posting that comment, I rebooted everything, re-ensured IP addresses were outside of the router's DHCP range and re-ensured the lease time was maxed out.  Everthing has been holding steady now for 3 days.  I think I've got it solved!!


  Thanks to everyone, especially sweep49, for your responses and suggestions.

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26 replies to this topic

#26 OFFLINE   mdavej


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Posted 25 June 2013 - 03:40 PM

Which problem? 

Since moving into a new home where I had to get ATT Uverse (but at a very low throughput, under 3 Megs), I've let 'er ride at default values, and have had no internet connection problems— at least none attributable to any DVR.


In other words, the magic of static IPs, which I had for a couple of years, is no more on the Genies in my experience. 

The OP's "staying connected" problem. Merge answered my question though (thanks, Merge). I have to support my parent's DirecTV from afar, so I just wanted to confirm the DHCP reservation would not result in a connection issue like the OP. I believe they can live with occasional blips when the IPs renew. I was surprised that automatic DHCP didn't work anymore with DirecTV receivers. It seemed to work fine for me for many years.

Edited by mdavej, 25 June 2013 - 03:57 PM.

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#27 OFFLINE   Laxguy


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Posted 25 June 2013 - 04:15 PM

I was surprised that automatic DHCP didn't work anymore with DirecTV receivers. It seemed to work fine for me for many years.


It's working just fine. Of course, there will be the exception to any statement or condition, but I've not had a problem since moving away from static IPs. 

"Laxguy" means a guy who loves lacrosse.

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