I currently subscribe to the Multi-Sport pack and am an HD for free customer. I get the SD and HD feed for the majority of the channels that I get through the MSP (RSNs excluded of course.)
However, I only get the SD feed of NHL Network and beIN Sports. This does not seem correct to me. It is my understanding that with the HD service customers are supposed to be able to access the HD feed of any of the channels that they subscribe to (assuming Dish carries the HD feed of course).
I used to think that I had this same problem with the NBA Network until I realized that I can access the HD feed on channel 9509 and the HD mapdown to channel 156 just isn't set up correctly for people who access the channel via the MSP. Although this is not correct and the mapdown should be fixed, I just deal with it instead of trying to get a CSR to understand the issue.
I am not that lucky with the NHL Network and beIN Sports though, I don't have access to their 9000ish (HD) channels or the HD mapdown.
Can anyone offer some input on this? I would try to contact a CSR, but I've never had much luck with them when it comes to anything beyond a simple task. Perhaps a DIRT member could help me.
Edited by Steeloc15, 13 May 2013 - 07:44 PM.