I ordered an HR44 and was sent an HR34. Sent the HR34 back and called Directv again. After going round and round for two days was finally given an answer - call back and reorder and see what the installer delivers. When I suggested this seemed a waste of the installer's time, I was told that didn't matter. After more questioning, I learned the installer was Mastec, but was given no more information. Does anyone know what Mastec's phone number is in Greensboro, NC? I'd like to call and find out when Mastec has the HR44 rather than reordering from Directv every day and receiving an HR34..