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Having issues with Closed Captioning going in and out after using 30 second skip on a 722K DVR


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2 replies to this topic

#1 OFFLINE   gor88

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Posted 20 May 2013 - 05:35 PM

My wife is hard of hearing and is experiencing issues on all channels with the closed captioning, especially after fast forwarding through commercials.  The receiver has version L800 installed on it.

 

Has anyone else experienced this?   I am concerned that there might be a CC bug with L800.

 

I have reset the receiver a couple of times, but the glitch appears to keep returning.


Dish Subscriber November 2002 - June 2003 (brother bought my PVR508 and borrowed my account using his CC to get Jackson, MS locals in Starkville, MS from June 2003 - January 2008) .  Jackson, MS locals were CONUS during that time!  :)

 

DirecTV with TiVo Series 2 receivers - June 2003 to August 2009, Total Choice Plus with HBO

 

Rejoined Dish August 2009 for HD, will disconnect August 2016

2 722k DVRs with OTA modules

Welcome Pack plus HBO, Starz

 

New TiVo Bolt with Amazon Basics Ultra Flat Antenna (getting Jackson, MS OTA 3, 12, 16, 29, 35, 40), Netflix and Amazon Prime

TiVo Mini

MoCA network to be established soon

 

NOTE:  Actively trying to find the process to enter the service menu of a Polaroid TV Model 48GSR3100FJ.  If you know how to access the service menu and change the refresh rate from 120hz to 60hz, please PM me!


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#2 OFFLINE   Mike.H_DISHNetwork

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Posted 22 May 2013 - 11:21 AM

When you’re fast forwarding do the CC come back at all? Is this on a live event or a recorded event?

 

Thanks



#3 OFFLINE   gor88

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Posted 24 May 2013 - 11:10 AM

Since I originally posted this, I went ahead and performed a check switch, followed by a full reboot of both 722k receivers.  This has seemed to help quite a bit.

 

This is happening now only on recorded events from what I can tell.  It is most noticed on our recordings of Falling Skies on TNT originally recorded in 2011 and 2012.  These episodes are on our external hard drive and being played directly off that external drive.  My wife and I are just now getting to watching these episodes.

 

I use the 30 second skip to fast forward commericals.  It seems to lose CC after play resumes at the end of the commercial break.  Now it appears that the CC seems to return within about 30 seconds to 1 minute after resuming play.  Also, this doesn't necessarily happen after every commercial break, just some of them with no discernable pattern to it that I have noticed.

 

Since L800 was released recently, I just wondered if there was a code bug that might be affecting CC.


Dish Subscriber November 2002 - June 2003 (brother bought my PVR508 and borrowed my account using his CC to get Jackson, MS locals in Starkville, MS from June 2003 - January 2008) .  Jackson, MS locals were CONUS during that time!  :)

 

DirecTV with TiVo Series 2 receivers - June 2003 to August 2009, Total Choice Plus with HBO

 

Rejoined Dish August 2009 for HD, will disconnect August 2016

2 722k DVRs with OTA modules

Welcome Pack plus HBO, Starz

 

New TiVo Bolt with Amazon Basics Ultra Flat Antenna (getting Jackson, MS OTA 3, 12, 16, 29, 35, 40), Netflix and Amazon Prime

TiVo Mini

MoCA network to be established soon

 

NOTE:  Actively trying to find the process to enter the service menu of a Polaroid TV Model 48GSR3100FJ.  If you know how to access the service menu and change the refresh rate from 120hz to 60hz, please PM me!





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