Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo

DirecTV tops Dish and ATT Uverse in Customer Satisfaction again.


  • Please log in to reply
16 replies to this topic

#1 OFFLINE   west99999

west99999

    Icon

  • Registered
  • 931 posts
Joined: May 11, 2007

Posted 21 May 2013 - 05:21 PM

http://news.yahoo.co...-121200133.html

 



...Ads Help To Support This SIte...

#2 ONLINE   peds48

peds48

    🙈🙉🙊📡

  • DBSTalk Club
  • 11,880 posts
  • LocationLong Island, NY
Joined: Jan 10, 2008

Posted 21 May 2013 - 07:41 PM

Interesting, as FiOS appears to be #1 in overall score.  I am not a big fan of this rating system.


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 

#3 OFFLINE   raott

raott

    Hall Of Fame

  • Registered
  • 2,143 posts
Joined: Nov 23, 2005

Posted 22 May 2013 - 06:33 AM

Love the spin in the press release.  Tops over Dish and ATT, but no mention of Fios (because they were behind them).

 

PR people are something else.


SONY KDS-55A3000 and a couple of Vizios; SWM16; HR34 NR; HR22 NR; HR20-700 NR; H23-600 NR; R22 NR

#4 OFFLINE   Rich

Rich

    Hall Of Fame

  • DBSTalk Club
  • 21,106 posts
  • LocationPiscataway, NJ
Joined: Feb 22, 2007

Posted 22 May 2013 - 08:16 AM

Love the spin in the press release.  Tops over Dish and ATT, but no mention of Fios (because they were behind them).

 

PR people are something else.

 

True, but where does FIOS really fit into the grand scheme of things?  It's not really "cable" and it's not "satellite".  

 

Rich



#5 OFFLINE   raott

raott

    Hall Of Fame

  • Registered
  • 2,143 posts
Joined: Nov 23, 2005

Posted 22 May 2013 - 09:17 AM

True, but where does FIOS really fit into the grand scheme of things?  It's not really "cable" and it's not "satellite".  

 

Rich

For me personally, they are all TV programming providers.  How it gets to me, is irrelevant to me.  

 

My point was that the actual survey ranked Fios ahead of Directv, yet the PR people somehow spun this to make you believe Directv was actually number 1.


SONY KDS-55A3000 and a couple of Vizios; SWM16; HR34 NR; HR22 NR; HR20-700 NR; H23-600 NR; R22 NR

#6 OFFLINE   Mike Bertelson

Mike Bertelson

    6EQUJ5 WOW!

  • Moderators
  • 13,942 posts
Joined: Jan 24, 2007

Posted 22 May 2013 - 09:37 AM

Love the spin in the press release.  Tops over Dish and ATT, but no mention of Fios (because they were behind them).

 

PR people are something else.

You don't really expect any company to say something like "Hey, we may not be as good as that guy but at least we're not last"?

 

Of course they're going to go after their biggest competitors.

 

Mike


  • damondlt likes this

µß
Since it costs 2.4¢ to produce a penny, my 2¢ worth is really 4.8¢ worth.  That 4.8¢ is my own and not the 4.8¢ of DIRECTV, Dish, or anyone else for that matter.


#7 OFFLINE   Paul Secic

Paul Secic

    Hall Of Fame

  • Registered
  • 6,151 posts
Joined: Dec 16, 2003

Posted 22 May 2013 - 09:58 AM

I tried AT&T U--verse twice in 2009 and went out for twelve hours on a Saturday, because the VAD box is on the street behind my house.


Enjoying AT 250 HBO, 

 

Equipment: VIP 722 reciever


#8 OFFLINE   tonyd79

tonyd79

    Hall Of Fame

  • Registered
  • 12,664 posts
  • LocationColumbia, MD
Joined: Jul 24, 2006

Posted 22 May 2013 - 10:12 AM

You don't really expect any company to say something like "Hey, we may not be as good as that guy but at least we're not last"?

 

Of course they're going to go after their biggest competitors.

 

Mike

 

Worked for Avis.


LR: HR34-700, H24-200, Fios DVR, BD350 Blu Ray, Roku Netflix Player, Chromecast, Sony 65w850 TV
BR: HR21-200, Viso 32LX, DB350 Blu Ray
Dish: Slimline, SWM8
Other: genieGo

#9 OFFLINE   tonyd79

tonyd79

    Hall Of Fame

  • Registered
  • 12,664 posts
  • LocationColumbia, MD
Joined: Jul 24, 2006

Posted 22 May 2013 - 10:13 AM

True, but where does FIOS really fit into the grand scheme of things?  It's not really "cable" and it's not "satellite".  

 

Rich

 

Why are they not cable? Because they use fiber? Cable companies use fiber. They are using QAM modulation just like Comcast, etc. They are tethered via a land connection. They are cable.


  • damondlt likes this
LR: HR34-700, H24-200, Fios DVR, BD350 Blu Ray, Roku Netflix Player, Chromecast, Sony 65w850 TV
BR: HR21-200, Viso 32LX, DB350 Blu Ray
Dish: Slimline, SWM8
Other: genieGo

#10 ONLINE   peds48

peds48

    🙈🙉🙊📡

  • DBSTalk Club
  • 11,880 posts
  • LocationLong Island, NY
Joined: Jan 10, 2008

Posted 22 May 2013 - 08:20 PM

True, but where does FIOS really fit into the grand scheme of things?  It's not really "cable" and it's not "satellite".  

 

Rich

But they provide TV and as such they are measured and ranked and on this "survey" they came first on top of DirecTV.


  • damondlt likes this
Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 

#11 OFFLINE   goinsleeper

goinsleeper

    Godfather

  • Registered
  • 673 posts
Joined: May 22, 2012

Posted 22 May 2013 - 08:48 PM

Maybe it has to do with the number of people the service can be provided to?  I think there will always be some bias(whether good or bad) to a smaller company or, to say, a company that supplies fewer people with service.  Of course this could imply the world would be a better place with more mom-and-pop service providers.  I'm on limited web access at the moment, does anyone know how many TV subscribers Fios has?


My posts, whether fact or opinion, are my own and in no way represent DirecTV or any affiliated enterprise or corporation.

#12 OFFLINE   SteveHas

SteveHas

    Hall of Fame

  • DBSTalk Club
  • 1,022 posts
Joined: Feb 06, 2007

Posted 24 May 2013 - 08:53 AM

FiOs has a very limited distribution when compared to DirecTV, et al. In the big scheme of things are they really a competitor based on number of subs Nationally?


D* Customer Since 1999

  • Dish
  • Slimline-3 SWiM 16, 
    Familyroom
  • DirecTV HR44-700  
  • Panasonic 55" TC-P55GT50 plasma HDMI/ DECA, CAT6, OTA
  • Nintendo Wii,
  • Panasonic DMP-BDT220 Blu-Ray, CAT6
  • Pioneer VSX-1120 7.1 CAT6,
  • Cambridge Sound Works Ensemble 1 - front, S300 - surround back, Center Stage - center, Polk RM7 - surround side, and Bass Cube 8
    Master Bedroom
  • DirecTV HR24-500 
  • Vizio 37" SV370XVT LCD HDMI/DECA, CAT6 - can I just take a moment to say how awesome this TV is
  • Sony BDP-BX3B Blu-Ray, CAT6
    Basement
  • Samsung 52" LNT5271 FX LCD HDMI/DECA, CAT 6, OTA
  • Sony PS3,
  • Denon AVR 2108, KEF C40
    Son's Room
  • Vizio 42" E3D420 VX LCD HDMI/DECA, CAT 6, OTA
    Network
  • Linksys EA4500 802.11N Gigabit router
  • 2 - D-Link DGS-1008G Gigabit switches
  • DirecTV Home Cinema Connection
  • DirecTV GenieGo
  • ISP: Verizon FiOs Quantum 50/35
  • Dell Studio 540 Quad Core Q8200 64 Bit, Cat6
  • 64 bit Windows 8 Home Premium w/ Windows Media Center, 8 gigs RAM, PlayOn
  • HP DV6-1243CLB Core 2 Duo T6600, 802.11N
  • 64 bit Windows 7 Home Premium, 4 gigs RAM
  • Compaq Presario SR1650NX AMD 64, Cat6
  • 64 bit Windows 8 Home Premium w/ Windows Media Center, 6 gigs RAM
  • Apple Mac Mini Intel processor, 802.11N
  • Snow Leopard, 2 gigs RAM
  • iPhone 5S
  • iPad 2
  • Both iOS 8.1
  • 3879075488.png

 


#13 OFFLINE   Volatility

Volatility

    Legend

  • Registered
  • 436 posts
Joined: May 22, 2010

Posted 24 May 2013 - 05:00 PM

 

Maybe it has to do with the number of people the service can be provided to?  I think there will always be some bias(whether good or bad) to a smaller company or, to say, a company that supplies fewer people with service.  Of course this could imply the world would be a better place with more mom-and-pop service providers.  I'm on limited web access at the moment, does anyone know how many TV subscribers Fios has?

This information can typically be found on the investor webpages of companies. For example with DirecTV it is investor.directv.com. For Verizon it's http://www22.verizon...ryoverview.htm. The information is out of date though and doesn't really say much beyond: The market for fios has grown from just over 19,000 homes passed in September 2001 to approximately 20.9 million as of first quarter 2011 (with the vast majority of this provided by Verizon).
Searching high and low I can not find anything recent how many subcribers they have. Like one site said: In total, Verizon ended 2009 with 2.86 million Fios TV subscribers; and that is like 4yrs old http://news.cnet.com...001377-266.html

Edited by Volatility, 24 May 2013 - 06:33 PM.


#14 ONLINE   sigma1914

sigma1914

    Hall Of Fame

  • DBSTalk Club
  • 14,082 posts
  • LocationAllen, TX
Joined: Sep 05, 2006

Posted 24 May 2013 - 05:44 PM

 
This information can typically be found on the investor webpages of companies. For example with DirecTV it is investor.directv.com. For Verizon it's http://www22.verizon...ryoverview.htm. The information is out of date though and doesn't really say much beyond: The market for fios has grown from just over 19,000 homes passed in September 2001 to approximately 20.9 million as of first quarter 2011 (with the vast majority of this provided by Verizon),

 

Are you saying there's 20+ million Fios subs? In 2012, Verizon had 4.17 million subs. As of the end of December, FiOS TV, had 4.7 million subscribers.


If you stop responding to them or put them on ignore, then eventually they'll go away.

#15 OFFLINE   Volatility

Volatility

    Legend

  • Registered
  • 436 posts
Joined: May 22, 2010

Posted 24 May 2013 - 06:00 PM

 

Are you saying there's 20+ million Fios subs? In 2012, Verizon had 4.17 million subs. As of the end of December, FiOS TV, had 4.7 million subscribers.

 No, of course not. Re-read what I typed :)

#16 OFFLINE   damondlt

damondlt

    Hall Of Fame

  • DBSTalk Club
  • 4,405 posts
Joined: Feb 27, 2006

Posted 24 May 2013 - 06:07 PM

You don't really expect any company to say something like "Hey, we may not be as good as that guy but at least we're not last"?
 
Of course they're going to go after their biggest competitors.
 
Mike

I agree.
And congrats to Directv.

At least the score isn't as sad as it usually is.

 Former Directv Subscriber May 5th-2012 - November 7th 2014 

Blue Ridge Communticatons

Tivo T6 (Roamio Plus) Livingroom Samsung 6030,55 inch

Tivo T6 (Roamio Plus) Master Bedroom,Samsung 5300 40 inch

Tivo Mini Bedroom 2

Tivo Mini Bedroom 3

Cisco HD ,Bedroom office 4

Basic Plus anolog Bedrrom 5 and 6

 

 


#17 OFFLINE   Sixto

Sixto

    Hall Of Fame

  • DBSTalk Club
  • 12,093 posts
Joined: Nov 17, 2005

Posted 24 May 2013 - 07:00 PM

Comcast 21.93 million subs
DirecTV: 20.11 million subs
Time Warner Cable: 12.1 million subs
DISH Network: 14.09 million
Verizon FiOS: 4.9 million subs
AT&T U-verse: 4.77 million subs
Charter: 4.12 million subs
Cablevision: 3.19 million subs
  • jle1639 likes this
DirecTV: Genie HR44, H25, CCK, GenioGo, SWiM-16 & SWiM-8, DECA to Gigabit Switch with FiOS (75/75)
FiOS: Roamio Pro's (2), Roamio Plus, Mini's (4) with Ultimate HD (My Roamio Thoughts)




Protected By... spam firewall...And...