Latest slowness report -
Report ID #: 20130522-34C3
HR24-500 using 0x06D8
Came home at a little before 5pm (EDT) - turned on the TV and pressed Guide - it came up right away no delay - goodness. But then I changed channels and then tried to open up the Playlist, it came up right away but it froze, remote would not respond to commands for about 20 seconds. I then exited back to Live TV, pressed the playlist again and then pressed the "Yellow" button to bring up the Options - the HR24 froze again - this time for about 60 seconds before it finally responded -- I was trying to switch to "Local Only" playlist to see if that prevents it from freezing. BTW- After submitting the report I then went back to the Playlist which is now Local Only and it still froze, so that didn't help me.
I will continue to post Report IDs whenever I experience slowness - I am hoping one of these reports helps Directv track down the problem. If I am overdoing it, please let me know.
If this matters: I am using MRV, hooked up via Ethernet to one other HR23/700 and connected to the Internet
The HR24-500 is connected to a Yamaha RX-V1900 Receiver via HDMI and then to a Pioneer Elite Kuro Pro-141FD
I don't think this is hardware related (at least not like a bad Hard drive) since others are having similar problems and some have gotten a replacement HR24 which does not fix the problem.
To do List only has 23 items, Series Manager has 34 items, Queue has 0 items, History has 223 items - Oh I have one Keyword search ("AALL HDTV RANGERS NNOT PREGAME" in the Sports -> Hockey category).
Hopefully that covers all the information needed.
Edited by Scott Kocourek, 22 May 2013 - 07:08 PM.