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HD DVRs, Receivers, and R22, Version 0x06D8 -- Issues/Discussion


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219 replies to this topic

#201 OFFLINE   damondlt

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Posted 17 July 2013 - 08:48 AM

Back on topic,

 

I've not had any issues with this software that a reboot didn't fix.

Hr24-500 is working great, HR23 is working well just as slow as the day I got it.


 

 

 


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#202 OFFLINE   jibberyerkibber

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Posted 18 July 2013 - 08:30 AM

Porno's great, but I like this instead:

 

http://www.flickr.co...N08/9315312882/



#203 OFFLINE   ToBeFrank

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Posted 21 July 2013 - 11:31 AM

If you want to schedule a title to record, either from a search or from the guide, and the same title exists in VOD, it is impossible to schedule the recording. For example, "True Grit" is on FX tonight. I cannot schedule it to record because the DVR is trying to force me to buy the VOD version instead.



#204 ONLINE   Laxguy

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Posted 21 July 2013 - 11:44 AM

Yes, a glitch indeed. Someone suggested setting a manual recording for the time, but I dunno as I've not tried it. I think it's directing us to buy the HD broadcast, and the VOD is free- but no matter, it's florflerated.


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#205 OFFLINE   BlueMonk

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Posted 22 July 2013 - 12:14 PM

I am still having very slow responses from my 22.  This means that it takes between 1-2 mins after startup to respond to any buttons.  Getting ready to watch something that we have recorded is a 5-10 minute process.  I keep thinking that a new software update will fix this but I don't see a lot of other people complaining about speed.  So maybe it is just me!



#206 OFFLINE   jimmie57

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Posted 22 July 2013 - 12:32 PM

I am still having very slow responses from my 22.  This means that it takes between 1-2 mins after startup to respond to any buttons.  Getting ready to watch something that we have recorded is a 5-10 minute process.  I keep thinking that a new software update will fix this but I don't see a lot of other people complaining about speed.  So maybe it is just me!

Have you looked at post # 180 on page 9 of this thread ?

It has solved this kind of problems for several already.


DirecTV customer since 1996 - Current :Slimline 3 SWM,   HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#207 OFFLINE   LiQiCE

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Posted 22 July 2013 - 04:12 PM

I am still having very slow responses from my 22.  This means that it takes between 1-2 mins after startup to respond to any buttons.  Getting ready to watch something that we have recorded is a 5-10 minute process.  I keep thinking that a new software update will fix this but I don't see a lot of other people complaining about speed.  So maybe it is just me!

 

 

Have you looked at post # 180 on page 9 of this thread ?

It has solved this kind of problems for several already.

 

Actually - this post I think describes it in more detail: http://www.dbstalk.c...-6#entry3146532 (Post #109 on Page 6).

 

Long story short - the slowness for some people (not all) seems to be caused by having a Keyword Auto-record (such as "AALL HDTV RANGERS" - which is the one I use).  Removing it fixes the speed problems.  I am hopeful Directv will fix the problem with a new firmware upgrade now that we have identified the problem.


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#208 ONLINE   inkahauts

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Posted 22 July 2013 - 07:09 PM

Get rid of HDTV in all arsls. There is zero point in that as a search term for one, and I hear it may be part of the cause.

The best format that i have tested and ive tested lots is

aall lakers events cchan 691 &sports & basketball

Nothing more nothing less. Gets just the games and gets all te games. :)

#209 OFFLINE   LiQiCE

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Posted 22 July 2013 - 07:27 PM

Get rid of HDTV in all arsls. There is zero point in that as a search term for one, and I hear it may be part of the cause.

The best format that i have tested and ive tested lots is

aall lakers events cchan 691 &sports & basketball
 

Nothing more nothing less. Gets just the games and gets all te games. :)

 

Where did you hear using "HDTV" in the search may be part of the cause?  Just curious as I haven't heard that before.

 

I changed my autorecord to "AALL RANGERS" in Sports -> Hockey to see if I still see freezing / slowdowns.  I can't choose a specific channel in my search since NHL games can be on a bunch of different channels although that might help reduce some of the slowness if the problem is related to how much of the guide data the DVR has to search.


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#210 ONLINE   inkahauts

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Posted 22 July 2013 - 08:28 PM

I'd add events simply because it will only catch games that way. And yeah, if you chose channels you'd likely have to create several arsls to make sure you got them all, or at least narrowed it to not look at the game plan channels, so something like cchan 1 699


I hadn't heard it before either till just the other day. Can't say who I heard it from, other than to say they are a good source that should know. Like I said, they said give that a try. Not that it was the only or definte cause.

#211 OFFLINE   LiQiCE

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Posted 24 July 2013 - 06:31 PM

Thank you inkahauts for your advice!  After changing my keyword autorecord from "AALL HDTV RANGERS" & Sports & Hockey to "AALL RANGERS" & Sports & Hockey - I've been running for a few days and haven't noticed any issues with slowdowns or freezing!

 

This narrows down the problem even more from keyword autorecords to a specific keyword that is causing problems - hope that helps DTV identify the problem - although to inkahauts point - you don't really need the HDTV tag since the DVR will always prefer HDTV over SDTV when recording.


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#212 OFFLINE   BlueMonk

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Posted 25 July 2013 - 03:26 PM

Thanks guys.  Let me try this.  I did try to read through all the posts but obviously missed the 'solution'  I have some keyword searches and will make adjustments.



#213 OFFLINE   jimmie57

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Posted 29 July 2013 - 12:30 PM

I discovered a problem on my HR24-100s this morning.

 

I was searching for movie titles for my friend to record. I tried one of the 4 suggestions on the right side of the screen. I think it was "Romantic Comedies". I had never used one of those in the past.

It searched for about 3 minutes and I got tired of waiting. I pressed the select button on the Cancel option. Everything stopped responding. Even the buttons on the front of the receiver. It would not even let me turn the receiver off with the power button on the front.

After another couple of minutes I pressed the red button to reset it.

 

I came to the Den where my second one is located. Tried the exact same thing and got the exact same results.

I called tech support and reported this issue. She looked and said it is a known problem and added my name to the list of people reporting it.

 


DirecTV customer since 1996 - Current :Slimline 3 SWM,   HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#214 OFFLINE   Lord Vader

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Posted 30 July 2013 - 08:02 AM

Weird problem with one of my HR24s. Last night I recorded "Under the Dome" on CBS. However, it does not show in the playlist (local or via MRV). It does show it recorded when I go to Menu-->Manage Recordings-->History. I can select this episode that says "recorded" on the screen. I can then play it, but only via this method, because as I said, it doesn't show in the playlist at all. Of course, this problem means that I cannot watch the episode on any receiver via Whole Home DVR/MRV. Instead, I have to watch it on the bedroom DVR on which it actually recorded. 

 

This problem also exists for one or two other recordings made yesterday. 


FAITH: I find the lack of it disturbing.

Opinions are my own but should be those of all Americans, who would be much better off intellectually, psychologically, and emotionally if that were the case.


#215 OFFLINE   GBFAN

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Posted 31 July 2013 - 09:54 AM

HR24-500 0x06D8

 

This HR24-500 is generally left on HGTV 229. I now have had multiple occurrences where the buffer gets off time sequence. By this I mean, what should have been a show with a 7:00 start time, I had to rewind to about 6:40 to get to the beginning. I can then watch the buffered program but the time doesn't match up. If I watch multiple shows using the buffer, it gets to a certain part of the buffer and I can no longer fast forward because it just skips to the end. I believe it is about 30 minutes left in the buffer when it does this.

 

#216 OFFLINE   kkl

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Posted 31 July 2013 - 10:00 PM

Thank you inkahauts for your advice!  After changing my keyword autorecord from "AALL HDTV RANGERS" & Sports & Hockey to "AALL RANGERS" & Sports & Hockey - I've been running for a few days and haven't noticed any issues with slowdowns or freezing!

 

This narrows down the problem even more from keyword autorecords to a specific keyword that is causing problems - hope that helps DTV identify the problem - although to inkahauts point - you don't really need the HDTV tag since the DVR will always prefer HDTV over SDTV when recording.

 

OK, I thought I'd give this a try.  It's not looking good.  First I tried "AALL WHITE SOX CCHAN 665 666 EVENTS LIVE" + Sports + Baseball.  I started seeing some noticable intermittent pauses.  Thinking it might be the EVENTS and LIVE combo, I deleted LIVE for "AALL WHITE SOX CCHAN 665 666 EVENTS".  I'm still seeing pauses.  Nowhere near as severe as it was, but some at least 15 seconds.  One telltale sign I always had was pressing Menu then arrowing down to Search & Browse.  That is again stopping things for quite awhile intermittently.  So, the problem isn't as bad as before with "HDTV" as a keyword, but these examples without it are still problematic for me.



#217 ONLINE   inkahauts

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Posted 01 August 2013 - 12:28 AM

OK, I thought I'd give this a try. It's not looking good. First I tried "AALL WHITE SOX CCHAN 665 666 EVENTS LIVE" + Sports + Baseball. I started seeing some noticable intermittent pauses. Thinking it might be the EVENTS and LIVE combo, I deleted LIVE for "AALL WHITE SOX CCHAN 665 666 EVENTS". I'm still seeing pauses. Nowhere near as severe as it was, but some at least 15 seconds. One telltale sign I always had was pressing Menu then arrowing down to Search & Browse. That is again stopping things for quite awhile intermittently. So, the problem isn't as bad as before with "HDTV" as a keyword, but these examples without it are still problematic for me.


Oh that's not a good search string unfortunately. Could be part of the problem. And for several reasons. One, live isn't necessary ever I have found. It will grab the live event if it can unless there is a priority issue as that's the first showing. also, your cchan modifier is out of date, needs to be cchans, and third, events needs to be before the cchans. That all could be causing issues,not sure.

You should use...

AALL WHITE SOX EVENTS CCHANS 665 666 & sports & baseball.

Try that and let us know what happens.


#218 OFFLINE   Steve

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Posted 01 August 2013 - 05:07 AM

OK, I thought I'd give this a try.  It's not looking good.  First I tried "AALL WHITE SOX CCHAN 665 666 EVENTS LIVE" + Sports + Baseball.  I started seeing some noticable intermittent pauses.  Thinking it might be the EVENTS and LIVE combo, I deleted LIVE for "AALL WHITE SOX CCHAN 665 666 EVENTS".  I'm still seeing pauses.  Nowhere near as severe as it was, but some at least 15 seconds.  One telltale sign I always had was pressing Menu then arrowing down to Search & Browse.  That is again stopping things for quite awhile intermittently.  So, the problem isn't as bad as before with "HDTV" as a keyword, but these examples without it are still problematic for me.

 

 

Oh that's not a good search string unfortunately. Could be part of the problem. And for several reasons. One, live isn't necessary ever I have found. It will grab the live event if it can unless there is a priority issue as that's the first showing. also, your cchan modifier is out of date, needs to be cchans, and third, events needs to be before the cchans. That all could be causing issues,not sure.

You should use...

AALL WHITE SOX EVENTS CCHANS 665 666 & sports & baseball.

Try that and let us know what happens.

 

kkl, in case you missed, take note that besides grouping all the keywords together, Inkahauts is using CCHANS (with an "s"). That's something that changed in the past year or so.


/steve

#219 OFFLINE   kkl

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Posted 01 August 2013 - 10:06 PM

Thanks inkahauts and Steve.  As I mentioned, I had already tried without LIVE, but still had some slowness.  I used CCHAN based on the example in post #208, "aall lakers events cchan 691 &sports & basketball".  I've modified my string, as suggested, to "AALL WHITE SOX EVENTS CCHANS 665 666" & sports & baseball and I believe that has 99% resolved the issue.  I'm still seeing an occasional 10 second pause, but will monitor.  Thanks for the suggestions.


Edited by kkl, 01 August 2013 - 10:07 PM.


#220 OFFLINE   bnwrx

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Posted 07 August 2013 - 12:01 PM

My HR21-100 updated to 0x0736 overnite.



HR44-500 HDMI to 42"Toshiba
HR21-100 HDMI to 32" LG and 20" AOC

Directv since 1996(the USSB,Pegasus days...)
...sometimes, there is no answer...
http://woodlandweather.org/





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