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HD DVRs, Receivers, and R22, Version 0x06D8 -- Issues/Discussion


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219 replies to this topic

#21 OFFLINE   swyman18

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Posted 30 May 2013 - 12:45 AM

I talked with my case manager yesterday. She said 0x06d8 was for the HR34 and HR44, She said that there was no 0x06d8 software for any other receivers. That's what she said.


Sigh. I wish I could do everything wrong at my job and still get paid. Must be nice to be a "case manager".

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#22 OFFLINE   Rtm

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Posted 30 May 2013 - 01:19 AM

Sigh. I wish I could do everything wrong at my job and still get paid. Must be nice to be a "case manager".

lmao

#23 ONLINE   jimmie57

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Posted 30 May 2013 - 05:52 AM

I talked with my case manager yesterday.  She said 0x06d8 was for the HR34 and HR44,  She said that there was no 0x06d8 software for any other receivers.  That's what she said.


Take a look here where they track the versions of software for the different models.
http://www.redh.com/dtv/

DirecTV customer since 1996 - Current :Slimline 3 SWM,   HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#24 OFFLINE   PK6301

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Posted 30 May 2013 - 01:13 PM

I have a quick question ? I was just on firmware watcher and it say 06BD Is inactive for the HR23, What does that mean? Is new software on the horizon? Thanks:wub:

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#25 ONLINE   jimmie57

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Posted 30 May 2013 - 02:48 PM

I have a quick question ? I was just on firmware watcher and it say 06BD Is inactive for the HR23, What does that mean? Is new software on the horizon? Thanks:wub:

Sent from my GT-P3113 using DBSTalk mobile app

I think you got 1 line off maybe.

HR23-700 0x06BD

DirecTV customer since 1996 - Current :Slimline 3 SWM,   HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#26 OFFLINE   PHIL56

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Posted 31 May 2013 - 12:05 PM

The new DVRs have no hard drive so all of your recodings are stored on their servers...



#27 ONLINE   peds48

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Posted 31 May 2013 - 12:20 PM

The new DVRs have no hard drive so all of your recodings are stored on their servers...

What????


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


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#28 OFFLINE   Drucifer

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Posted 31 May 2013 - 02:02 PM

The new DVRs have no hard drive so all of your recodings are stored on their servers...

 

 

What????

Think he referring to the Genie client - C31


Edited by Drucifer, 31 May 2013 - 02:03 PM.

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#29 ONLINE   peds48

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Posted 31 May 2013 - 05:11 PM

Think he referring to the Genie client - C31

that was my thought.  but DVRs are DVRs and clients are clients... :shrug:


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 

#30 OFFLINE   LiQiCE

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Posted 01 June 2013 - 06:35 AM

HR24-500 0x06D8

Report ID #: 20130531-4312

 

Still having major issues with my HR24-500.  Most recently - had problems all day, primarily with ending playback of a recording (DVR freezes and nothing happens when I press "Exit") or when starting another recording while one is already playing (Pressing List during a recording playback, selecting a recording causes the DVR to freeze and not respond for 30 seconds - note that this isn't the start of playback for another recording but just selecting it so I can get the menu option to play it).

 

Types and amount of freezes are all varied.  I ran a Level 2 Report yesterday and went out - when I came back the receiver had powered off for Power Saving - and when I turned it back on I submitted the above report.


Owned: HR44-700, HR24-500

Leased: HR24-100


#31 ONLINE   jimmie57

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Posted 01 June 2013 - 06:41 AM

LIQICE
Have you tried to force a download of software to get the 0x06bd version that is supposed to be on your receiver ?
The Firmware watcher shows the 0x06d8 for the Genies only.
http://www.redh.com/dtv/

Edited by jimmie57, 01 June 2013 - 06:42 AM.

DirecTV customer since 1996 - Current :Slimline 3 SWM,   HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#32 OFFLINE   LiQiCE

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Posted 01 June 2013 - 07:37 AM

LIQICE
Have you tried to force a download of software to get the 0x06bd version that is supposed to be on your receiver ?
The Firmware watcher shows the 0x06d8 for the Genies only.
http://www.redh.com/dtv/

 

I had 0x06bd before this and it was worse than 0x06d8.

 

0x06bd is the previous National Release for the HR2x (HD DVRs) series.  0x06d8 is also a valid firmware for the HR2x's.  The title of this thread even says 0x06d8 is the latest firmware for HD DVRs.

 

I suspect 0x06d8 wouldn't work at all on my HR24 if it was meant for Genies only.  If you look here, you will see 0x06d8 is available at times for all of the HR2x series: http://www.redh.com/dtv/index.php?r=HR

 

Like all National Release - for example like when the new HD firmware came out - it didn't roll out to all HR2x receivers at the same time, the rollout occurs in limited regions and slowly makes its way to everyone.  I forced a download to get 0x06d8 - and unless another release supercedes this one, you will get 0x06d8 eventually too.


Owned: HR44-700, HR24-500

Leased: HR24-100


#33 ONLINE   jimmie57

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Posted 01 June 2013 - 09:06 AM

LIQICE

Look at the bottom of that list at the colors that explain Newest to Oldest. The section with the Orange / Tan background is the newest version and it is not the one you are running.

0x06BD is what I read that is for your machine.


DirecTV customer since 1996 - Current :Slimline 3 SWM,   HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#34 OFFLINE   kkl

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Posted 01 June 2013 - 11:07 AM

LIQICE is correct.  0x06d8 automatically installed on my HR24 and HR20 a couple of days ago.  Unfortunately, it has done nothing noticeable to help with my HR24-100 freezing.



#35 ONLINE   jimmie57

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Posted 01 June 2013 - 12:28 PM

OK, I am going to stop posting to this one as it appears that I either do not know how to read that Firmware site or it doesn't matter what it shows, just what is rolling out.

Both of mine are HR24-100 and they show software for them that I have seen nothing about.

 

Good luck to you all.


DirecTV customer since 1996 - Current :Slimline 3 SWM,   HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#36 OFFLINE   LiQiCE

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Posted 01 June 2013 - 08:27 PM

LIQICE

Look at the bottom of that list at the colors that explain Newest to Oldest. The section with the Orange / Tan background is the newest version and it is not the one you are running.

0x06BD is what I read that is for your machine.

 

0x06BD in hexadecimal is less than 0x06D8.  6BD in decimal is 1725 and 6D8 is 1752.  Directv firmware versions usually go up - so the newer one is the higher number.

 

I agree the firmware watcher webpage is confusing showing that Orange is newer - but what they mean is newer in the sense that it was the most recently offered firmware for download - in other words if you force a download, you will get this version.  Typically what you will see is the 100% rolled out National Release which is 0x06BD.  0x06D8 is the next version and you will see it activate sometimes early in the morning (when DirecTV typically pushes out software updates) or sometimes you will see other versions which may push out at other times.  Basically Orange / Tan color just means that it is the newest - or really most recently offered firmware for download - or what you will download if you force a download - but it does not mean it is the latest version.

 

I know it can be confusing - but trust me when I say that 0x06D8 is in fact a valid version for all of the HR2x models, that it is the latest National Release and you will probably get it soon.

 

Hope this helps clarify what is going on with firmwares.

 

Unfortunately - like kkl said, if you're having slowness or freezing issues with 0x06BD, it doesn't seem like 0x06D8 fully cures the problem.  It makes it incrementally better - but I sure wish I could go back to the NR before 0x066c (I think it was 0x062c) which worked beautifully for me.


Edited by LiQiCE, 01 June 2013 - 08:42 PM.

Owned: HR44-700, HR24-500

Leased: HR24-100


#37 OFFLINE   LiQiCE

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Posted 01 June 2013 - 08:39 PM

HR24-500 0x06d8

Report ID #: 20130601-4929

 

Turned on the HR24 at 10pm EDT, pressed Select to get rid of Power Saving popup and then pressed Guide - Guide froze for ~30 seconds before populating with data (see my previous screenshot).  Changed channel and watched TV for awhile... (wife was looking through the guide at some point, wasn't paying attention to what she did).

 

At 10:35pm EDT or so - pressed Guide again - and it froze again for about 30 seconds again.


Owned: HR44-700, HR24-500

Leased: HR24-100


#38 OFFLINE   Rtm

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Posted 02 June 2013 - 12:11 AM

The new DVRs have no hard drive so all of your recodings are stored on their servers...

The Xfinity X1 are their newest DVRs and it still has a hard drive in the server just like DirecTV's Genie servers???



#39 ONLINE   jimmie57

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Posted 02 June 2013 - 06:58 AM

LIQICE

The thing is, I have never had one of my receivers to do the things you and others list. My worst problem with speed is that on some firmware changes in the last 2 years it could take as much as 8 seconds for it to change channels. I have never had my receiver freeze up like you and others describe.
I have to think it has something to do with the DECAs inline or being connected with Ethernet cables.
I have none of that, no whole home, no internet.
Both of my HR24-100 receivers get the guide up in about 2 to 3 seconds at most and change channels in about 4 to 5 seconds with Native turned on and switching from a 1080i channel to a 720p channel.

DirecTV customer since 1996 - Current :Slimline 3 SWM,   HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#40 OFFLINE   kkl

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Posted 02 June 2013 - 01:40 PM

The thing is, I have never had one of my receivers to do the things you and others list.

 

I don't think 99% of DirecTV customers have this problem.  If they were, these forums would be blowing up.  However, DirecTV has known about the problem for months and hasn't fixed it.  From what I've read, they also don't want to exchange receivers because they're working on the problem.  Mine was fine until 0x066a.

 

I did some timings today on the usual problem areas:

 

2:20 and 2:02 for Quicktune (up arrow)

0:25 and 0:29 to tune the channel when the Quicktune icons finally appeared

2:00  Previous channel

1:59  Info, then More Info

2:00  Guide

1:35  Menu, then arrow to Search & Browse (Extras also has a long delay at times)

 

I removed my CCK and DECAs over a week ago, with no improvement.  Everything (HR20, HR21, HR24) are connected directly to Ethernet.  It's bad when your HR20 and HR21 are your fast receivers.

 

I don't know if DTV is monitoring, but following LIQUICE' example, I'm sending report ID #20130602-2CBD.  I was requested to send a report several weeks ago, but nothing apparently came of it.






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