Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo
- - - - -

"Your tv does not support this program's content protection" Help please


  • Please log in to reply
6 replies to this topic

#1 OFFLINE   RobertTX

RobertTX

    Cool Member

  • Registered
  • 15 posts
Joined: May 23, 2012

Posted 02 June 2013 - 10:46 PM

Just had a new HR-44 and three C41-700 installed.

Everything works fine except the C41 in the office connected to a Sony KLV-S19A10.

I get this message when connected via a HDMI cable:  "Your TV does not support this program's  content protection. Replacing the TV's HDMI cable with component cables will allow you to view the program"

 

Now this TV used to work just fine with a H23 with a HDMI connection.

There is no update for the TV's software.

 

What really riles me is I would hook up the component cables but there are no component connections on the back of the C-41 just a composite connection (terrible picture)

 

Is there a solution to this situation?

 

Thanks for your help.

Robert -



...Ads Help To Support This SIte...

#2 ONLINE   litzdog911

litzdog911

    Hall Of Fame

  • DBSTalk Club
  • 11,484 posts
  • LocationMill Creek, WA
Joined: Jun 23, 2004

Posted 03 June 2013 - 12:25 AM

You can get a Component Video "dongle" to connect the C41 Client to your TV using the Component Video connections.  Give DirecTV a call. 


HD DVRs: HR34-700; HR24-500; (2) HR20-700 + WD eSATA 1TB drive/Antec MX1 case; HR21-700; HR21-200 w/AM21
Receivers: H25-500 HD Receiver; H21-100 HD Receiver
Mobile Devices: Nomad

Additional equipment configuration details

Sun & moon help site your satellite dish


#3 OFFLINE   kaminar

kaminar

    Mentor

  • Registered
  • 181 posts
Joined: Mar 25, 2012

Posted 03 June 2013 - 12:40 AM

Based on the above, it might be a DLNA issue. Not sure which programming is causing it, but if the HDTV is old enough, it may not be DLNA compliant. Could be the HR23s do not detect DLNA and now the Genie does.

 

A quick search over at http://dlna.org did not list your tv, but the search is cumbersome and might be missing some info.

 

Another search over at Sony http://esupport.sony...l?mdl=KLVS19A10 confirmed it has an analog tuner (probably not DLNA compliant). What happened to the tech during install? Typically that's a red flag and he would have the needed adapters on hand.

 

Component cables can provide HD viewing, but you will need the DirecTV H25 10-pin adapter. Available at Solid Signal for $9.99:

http://www.solidsign...c31-(h2510pin)-

 

Similar (same?) adapter at Amazon for less:

http://www.amazon.co...e/dp/B006R9O2PC

 

Another option is to call DirecTV at 800-531-5000, and ask if they can send you some free adapters for your C41s.

 

Good luck!

 

-=K=-



#4 OFFLINE   gov

gov

    Legend

  • DBSTalk Club
  • 1,082 posts
Joined: Jan 10, 2013

Posted 03 June 2013 - 07:22 AM

Those suppliers would have both component and composite 10 pins, and while everyone here knows the difference, I've encountered more than 1 D* tech who didn't.   (I've also encountered more than 1 tech who didn't have either on his truck and begged/borrowed/or stole one from me)

 

And Lawd help the 90% of my customers that don't know the difference either, LOL!

 

:coffee



#5 OFFLINE   RobertTX

RobertTX

    Cool Member

  • Topic Starter
  • Registered
  • 15 posts
Joined: May 23, 2012

Posted 03 June 2013 - 10:07 AM

Thanks for all the responses and information.

 

While I am aware that component video is better than composite all the installer offered was the 10 pin to composite video.

I will definitely look into getting the 10 pin to component video cable for DirecTV or call the installer and see if they don't have some they could give me.

 

Thanks for all the help.



#6 ONLINE   jimmie57

jimmie57

    Hall Of Fame

  • Registered
  • 3,075 posts
  • LocationTexas City, TX
Joined: Jun 26, 2010

Posted 03 June 2013 - 10:16 AM

Robert

http://www.ebay.com/...=item3cce89dd56


Edited by jimmie57, 03 June 2013 - 10:17 AM.

DirecTV customer since 1996 - Current :Slimline 3 SWM,   HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#7 OFFLINE   peds48

peds48

    🙈🙉🙊📡

  • DBSTalk Club
  • 9,283 posts
  • LocationLong Island, NY
Joined: Jan 10, 2008

Posted 03 June 2013 - 09:20 PM

Based on the above, it might be a DLNA issue. Not sure which programming is causing it, but if the HDTV is old enough, it may not be DLNA compliant. Could be the HR23s do not detect DLNA and now the Genie does.

A quick search over at http://dlna.org did not list your tv, but the search is cumbersome and might be missing some info.

Another search over at Sony http://esupport.sony...l?mdl=KLVS19A10 confirmed it has an analog tuner (probably not DLNA compliant). What happened to the tech during install? Typically that's a red flag and he would have the needed adapters on hand.

Component cables can provide HD viewing, but you will need the DirecTV H25 10-pin adapter. Available at Solid Signal for $9.99:
http://www.solidsign...c31-(h2510pin)-

Similar (same?) adapter at Amazon for less:
http://www.amazon.co...e/dp/B006R9O2PC

Another option is to call DirecTV at 800-531-5000, and ask if they can send you some free adapters for your C41s.

Good luck!

-=K=-


It has nothing to do with DLNA. unlike the H23, the Genie clients enforces DHCP on ALL channels, the H23 just enforced it on Premiums only


Sent from my iPad using DBSTalk mobile app
Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 




spam firewall