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Posted 12 June 2013 - 05:26 PM
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Posted 12 June 2013 - 06:43 PM
contact BBB you could also try your state attorney.
Edited by RBA, 12 June 2013 - 06:45 PM.
Posted 12 June 2013 - 07:13 PM
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The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.
The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.
Posted 12 June 2013 - 07:19 PM
Posted 13 June 2013 - 10:52 AM
They are Dish employees who read these forums to fix problems like you have.
Dish 1000.2 @ 110, 119, 129; dish 500 @ 61.5
Antennas - CM4228; RS U75-R; coathanger; Funke PSP.1922 (stillin the box); paperclip
Displays: Sony VPH D50Q with HD Fury HDMI input; Hitachi 57F59; Sony Bravia LCD;Sanyo 32" LCD; Panasonic 42" plasma
Sony 80GB PS3; Toshiba HD-DVD
Give me a Finco colinear array and I'll rule the world - HA-HA-HA-HA!
Posted 13 June 2013 - 11:17 AM
I've had 1 Dish customer and 1 DirecTV customer (myself) (that I know of) charged a non-return fee for a receiver still active on the respective account! No idea how THAT can happen, but it did, LOL. DISH could not get the charge off the account and wound up just issuing a credit for the amount, I'm not sure if the non-cancellation of the original charge is going to be a black mark on that's customer record forever or not, despite the credit for the same amount.
Things get messed up on the computers all the time, be pleasant but be persistent.
I'm still owed around $100 (NAICT), and am just waiting for a non-busy day so I can burn off an hour trying to get it fixed.