Be glad you don't live in my area...painful installs. One reason I bought my Genie outside of DirecTV, just to avoid the process.
Why is that? Poorly trained installers?
With both dish and direct the installers here have always come on time and completed the job in a single trip without issue. Sometimes even going the extra mile. The last direct installer took down the Dish network dishes so I could return the LNB's to dish but left the brackets up in case I ever wanted to switch back.
The dish installer spent a long time outside in a nasty downpour with high winds to really make sure the dishes were mounted very well and had excellent signal strength(never lost signal with dish no matter the weather).
Both have always stuck around as long as I wished to answer my questions about the receivers and showed me in depth tips and tricks.
Edited by archer75, 19 June 2013 - 11:46 AM.