...so it has been almost 6 months since the last posting to this topic... I happened to stumble across this thread via Google search for HR-44 and ethernet connection. First a wee bit of background to me and my setup..
I have been setup with DirecTV for over 2 years using an HR-24 and 2 'remote' boxes in the bedrooms. My HR-24 was connected to a DECA via ethernet cable connection that I have connected to a 'power-line' ethernet connection to my wireless router switchport connection. This setup works like greesed lightning. Now, time for a subscription renewal, finding out that I qualify for the free HR-44 with 2 genie-minis. I get the equipment next day (shocked), and evaluate the equipment.
-my professional background- I work as a network engineer for a very large bank, and coordinate setup and installs for cisco routers/switches, firewalls, etc.. run packet capture and analysis, etc... so, I know what I am looking at and what the hardware is.
I notice the ethernet port on the rear of the HR-44 with a rubberized plug in it, likely protecting from 'outside stuff'.. I am very interested in continuing to use my wired ethernet connection, as my wireless signal to the downstairs living room area is fairly weak, and wireless is an inferior communication for streaming media, etc. I removed the HR-24 and the DECA box/coax/ethernet, and plug the ethernet cable into the HR-44, along with the other TV/media connections and turn on the equipment for the first time. I initially receive a 'service error' due to the fact my equipment had not yet been activated on my account. I detail this, because my call with DirecTV support was very interesting, especially when I asked if i could use the ethernet port rather than wireless. The response was... maybe, but it is preferred to use wireless. Very vague and no explanation as to why, just that they 'suggest it'.
After the support call, the HR-44 is ready to go, i check all settings, and find that under the 'network' settings area, i had the option to either use automatic or manual configuration, here seeing that my HR-44 had obtained a DHCP IP address via the wired connection. sweet!.. I check all the on-demand items, and internal weather/sports apps... all working.. Next, I move the HR-24 to the bedroom, connect to coax only and after a few minutes, i am able to see on the HR-44 the recorded shows.. a confirmation that the 'whole-home' DVR works.
Calling direcTV support a second time to install the genie-mini in the 2nd bedroom (device activation issue again), i again ask, if a wired ethernet connection work with the HR-44?.. This time, the response was almost laughable (from a senior tech, btw)...
"we do not advise connecting the HR-44 to a wired connection for the reason that the 'other' network traffic on your network would interfere with the communications on your HR-44." ....uh.. ok.. my reply was... "and how does using a wireless signal, which can conflict with many more devices, network and otherwise, make the connection any more compatible?" ... and the response.. "the HR-44 is designed to operate at a much more efficient level over wireless, such that using a wired connection is not advisable" ... also from the tech.. "if you have issues with wifi signal strength to your HR-44, we can ship you a DECA device that you can use a wired connection to connect with." .... so again.. it seems that not even direcTV senior techs have a clue how or why to use the ethernet jack on the HR-44.
-a note to those reading this that is thinking why I am not using the DECA with the HR-44 genie, is that the hardware that makes the DECA 'box' what it is, is now included internally in the HR-44. So, if any direcTV tech tried to tell you different is incorrect.
so, there still lies the mystery of the little HR-44 ethernet port. I will be sure to ask my lovely direcTV support about this again, when I finish watching all my shows from the HR-24 and replace with the 2nd genie-mini. This time with more of a training lesson mentality rather than dumb sheep like replies.
Edited by cltmayberry, 10 July 2014 - 08:11 AM.