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Guest Message by DevFuse

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Losing Signal


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9 replies to this topic

#1 OFFLINE   DR2420

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Posted 28 June 2013 - 02:16 AM

Figured this would be a good place to ask so here it is.. We've been losing signal rather easily lately, last night we lost signal 2-4 different times within a 20 minute span. It wasn't even raining out, it was just really dark out, the clouds were dark and heavy. Never really did storm or rain so I found it weird that it went out. We were having problems prior to this with the system freezing up, had several tech visits and they pretty much replaced the entire system such as cabling, new equipment and a new eye for the satellite dish. So my question is, should it be doing this? I don't see how it would be a cabling or equipment problem when it's all new. It also would have seemed that if the dish was off (out of alignment), with all of the tech visits, they would have realized that and changed/fixed it so I'm not sure if that's it, either. I don't know what it could possibly be, maybe it's just normal for it to do that but it seems awfully strange to me and I always see comments where people say it should take a very powerful storm to knock the signal out, but that's not the case for me. When I check the signal strength, it seems pretty strong to me. 

 

Satellite 101

 

1-8 - 97 96 96 0 95 99 96 99

9-16 - 96 96 96 0 96 100 96 99

17-24 - 95 100 96 0 96 100 97 99

25-32 - 95 100 95 94 97 100 96 100

 

Satellite 99©

 

1-8 - 95 95 89 91 95 95 90 90

9-16 - 94 95 89 89 95 95 N/A N/A

17-24 - N/A

25-32 - N/A

 

Satellite 103 (ca)

 

1-8 N/A

9-16 - 95 95 95 95 92 92 94 95

17-24 - 92 93 95 95 91 92 94 95

25-32 - N/A

 

Satellite 103 (cb)

 

1-8 - 93 94 91 91 89 92 91 91

9-16 - 92 93 91 92 94 94 N/A N/A

17-24 - N/A

25-32 - N/A

 

SWM 

 

1-8 - 100 100 100 100 100 100 96 96

9-16 - 96 Rest are N/A

17-24 - N/A

25-32 - N/A 

 

Signal Meters

 

Satellite 101 - 97%

Satellite 99© - 95%

Satellite (ca) - 95%

Satellite (cb) - 93%

SWM - 100%

 

 



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#2 OFFLINE   MysteryMan

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Posted 28 June 2013 - 03:36 AM

Rain/Snow fade can occur without precipitation when saturated clouds are directly in your dish's line of sight.


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#3 OFFLINE   CCarncross

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Posted 28 June 2013 - 06:11 AM

There have been huge storms in Southeast Michigan the last few days....It doesnt have to be doing anything at all outside at your house, but if there are major storms to the southwest, it can and sometimes will interrupt your line of sight to the satellites. Your numbers appear to be excellent.



#4 OFFLINE   mystic7

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Posted 28 June 2013 - 07:28 AM

Last night was pretty much a washout here in the Charlotte area. Luckily I had some decent stuff on DVR to watch.



#5 OFFLINE   jdspencer

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Posted 28 June 2013 - 09:17 AM

Last night was pretty much a washout here in the Charlotte area. Luckily I had some decent stuff on DVR to watch.

Same here in Binghamton.  So called rain fade can be used to alert you when a storm is approaching.  You can lose signal quite early before the rain actually starts.  And you can always watch something on Netflix.


Edited by jdspencer, 28 June 2013 - 09:17 AM.

DirecTV since '96, Waivers for ABC, CBS, NBC, & Fox, HR23-700 & HR24-500/AM21, using ethernet based MRV.

#6 OFFLINE   harsh

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Posted 28 June 2013 - 09:27 AM

As MysteryMan points out, fade isn't about what is falling on your dish. It is about the signal getting absorbed (and to some extent, diffused) much further away.

DIRECTV's HD programming downlinks at a much higher frequency (and correspondingly, much shorter wavelength) and as such, is more succeptible to absorption.

The corresponding SD channels (if available) should be much less prone to fade in these situations.

http://en.wikipedia.org/wiki/Rain_fade

Edited by harsh, 28 June 2013 - 09:28 AM.

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#7 OFFLINE   DR2420

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Posted 28 June 2013 - 11:22 AM

Rain/Snow fade can occur without precipitation when saturated clouds are directly in your dish's line of sight.

 

Well, there was definitely that in the line of sight but just wondered because I've seen people say the signal should never go out, unless there's a real powerful storm outside. Basically from what I'm reading here is that it's normal and I shouldn't worry about it, nor have another tech come out to take a look at it. 



#8 OFFLINE   CCarncross

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Posted 28 June 2013 - 11:28 AM

There was a real powerful storm outside, just not at your house, but it was between you and the satellites up in the sky.



#9 OFFLINE   dbowler35

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Posted 07 July 2013 - 08:20 AM

I have two 24's in the living room, signal dropping every so often on one but not the other so not weather related, anyone?



#10 OFFLINE   peds48

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Posted 07 July 2013 - 04:21 PM

I have two 24's in the living room, signal dropping every so often on one but not the other so not weather related, anyone?

 Try swapping this "bad" Receiver with one of your good Receivers.  If the problem stays with the "bad" Receiver, you can be pretty sure it's defective.  If the problem stays in its room, then something might be wrong with the satellite coax cable feeding that room. .  Let us know what you find. 


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