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GenieGo for iOS v2.2.x - Issues/Discussion


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68 replies to this topic

#26 OFFLINE   alexcohen

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Posted 10 July 2013 - 10:17 AM

I've done a 2 minute reset several times & that hasn't fixed the problem. It's working now, I can't believe I'll be able to tell the difference between SD & HD on my iPad. I'm not going for perfection, I just want the damn thing to work!



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#27 OFFLINE   Steve

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Posted 15 July 2013 - 02:32 PM

I think I may have found a solution to slow transcoding & incomplete downloading issue. I've started recording shows that I know I'll want to transfer to my iPad in SD rather than HD [...]

Just my .02, but that's a band-aid rather than a cure. There's no reason an HD show should cause incomplete GenieGo transcodes.

I've done a 2 minute reset several times & that hasn't fixed the problem. It's working now, I can't believe I'll be able to tell the difference between SD & HD on my iPad. I'm not going for perfection, I just want the damn thing to work!

 

Sorry. I should have made it clearer. It's not that you'll get better picture quality transcoding HD vs. SD. The issue is if you can't routinely transcode HD you've got a bigger system issue that needs to be resolved, since what you're experiencing is an uncommon problem.


/steve

#28 OFFLINE   alexcohen

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Posted 16 July 2013 - 10:31 AM

I have some weak links in my network so that's part of the problem, I can't get both the TWC internet & Directv hook-ups in the same area so I have to use a wifi adaptor to connect internet to Directv. The only way I could have them connected right now is to have cable visible in my living room & I don't want that. Guy's coming today to put in new dish, multi-switch, Genie, etc. so maybe it will all work better. BTW: There actually is a difference between SD & HD on my iPad, believe it or not!



#29 OFFLINE   Laxguy

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Posted 16 July 2013 - 10:41 AM

Oh, I believe it. Anytime an image is changed (think of each frame as an image) be it resized or compressed, it loses a bit of something in sharpness and clarity, though often imperceptible on tiny screens. So, downrezzing from HD will be sharper than downrezzing from SD, all other things being equal. 


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#30 OFFLINE   alexcohen

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Posted 16 July 2013 - 12:15 PM

Directv just called to say the technician will be late, what a shock.



#31 OFFLINE   The Merg

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Posted 16 July 2013 - 10:31 PM

Just upgraded to the new version where the app is now listed in iTunes as GenieGo. Surprisingly, even though I am away from home, I was able to connect back to my home network for OOH connectivity and see all shows downloaded after performing the upgrade.


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#32 OFFLINE   dennisj00

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Posted 17 July 2013 - 06:38 AM

That's great news!  Up to now, it's been a big risk upgrading while away from your home network.



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#33 OFFLINE   stoutman

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Posted 17 July 2013 - 07:20 AM

I cannot get my OTA recordings to show up on my Genie. Any ideas?

#34 OFFLINE   Laxguy

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Posted 17 July 2013 - 07:54 AM

I cannot get my OTA recordings to show up on my Genie. Any ideas?

 

Yes. As of now, they are blocked out. 


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#35 OFFLINE   stoutman

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Posted 17 July 2013 - 09:26 AM

"as of now".. should I be hopeful this will change?



#36 OFFLINE   dennisj00

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Posted 17 July 2013 - 09:38 AM

Probably not.



Spending to stimulate the economy as fast as the credit cards will allow!

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DLB, MRV, nomad, HDGUI are HERE! . . . We're DONE!


#37 OFFLINE   Laxguy

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Posted 17 July 2013 - 09:41 AM

Probably make sense to follow the court case of that outfit in NY - dang the name escapes this moment....


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#38 OFFLINE   peds48

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Posted 17 July 2013 - 06:30 PM

Probably make sense to follow the court case of that outfit in NY - dang the name escapes this moment....

Aero??


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They’re not fond of rules, and they have no respect for the status quo.


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#39 OFFLINE   Laxguy

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Posted 17 July 2013 - 06:35 PM

'Zackly! Aero it is. 


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#40 OFFLINE   gio12

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Posted 17 July 2013 - 06:38 PM

Yes. As of now, they are blocked out. 

Really? Now I have to record things on 2 channels if I want access? WTF! Maybe I should have gone with a sling box  :bang



#41 OFFLINE   Laxguy

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Posted 17 July 2013 - 06:43 PM

You don't have to do that.


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#42 OFFLINE   stoutman

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Posted 17 July 2013 - 06:46 PM

I am spoiled and have all the toys. Slingbox for TWC and one for Directv plus Genie. Also, Apple TV and Roku for fun.

 

I live by the adage that the person who dies with the most toys....



#43 OFFLINE   dennisj00

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Posted 19 July 2013 - 02:30 PM

I am spoiled and have all the toys. Slingbox for TWC and one for Directv plus Genie. Also, Apple TV and Roku for fun.

 

I live by the adage that the person who dies with the most toys....

is dead.


  • Laxguy likes this

Spending to stimulate the economy as fast as the credit cards will allow!

My Setup / Weather at Lake Norman!/ Boathouse BEES
DLB, MRV, nomad, HDGUI are HERE! . . . We're DONE!


#44 OFFLINE   The Merg

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Posted 27 July 2013 - 07:42 PM

iOS v2.2.117

Issue: Streaming Hiccups
Tried to stream an episode of Under the Dome while on my home network. The video would pause every 5 seconds or so for a few seconds. Made it unwatchable.

Issue: Downloading Slowness
As I then remembered that I had that series transcoded, I went ahead and tried to download 2 episodes of Under the Dome and 1 episode of Covert Affairs. It started to download an episode of Under the Dome. It spent 4 minutes calculating the time remaining and then popped up that it was going to take 48 minutes. The time started to fluctuate and actually increased to 51 minutes. I've included a screen shot of the download screen.

ImageUploadedByDBSTalk1374975758.984462.jpg



- Merg

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Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

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#45 OFFLINE   The Merg

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Posted 27 July 2013 - 08:07 PM

iOS v2.2.117

Issue: Streaming Hiccups
Tried to stream an episode of Under the Dome while on my home network. The video would pause every 5 seconds or so for a few seconds. Made it unwatchable.

Issue: Downloading Slowness
As I then remembered that I had that series transcoded, I went ahead and tried to download 2 episodes of Under the Dome and 1 episode of Covert Affairs. It started to download an episode of Under the Dome. It spent 4 minutes calculating the time remaining and then popped up that it was going to take 48 minutes. The time started to fluctuate and actually increased to 51 minutes. I've included a screen shot of the download screen.

attachicon.gifImageUploadedByDBSTalk1374975758.984462.jpg



- Merg

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Apparently the GenieGo is very sensitive with regard to the Wifi signal. I was trying to perform the download while sitting on my deck, where I get 2 out of 3 bars on my iPad. I was having no issues with anything else I was doing via wifi, including watching a video on Facebook. As soon as I went inside and got 3 bars on my iPad, the time for downloading dropped significantly, although it did not download an episode in 5 minutes (more like 10-15).

 

- Merg


Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#46 OFFLINE   dennisj00

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Posted 31 July 2013 - 11:41 AM

I added a switch/Access Point in front of GenieGo this morning for some additional connectivity in the basement and later found that both IOS and PC clients report that OOH is not configured although my router shows 8082-8085 forwarded to the IP of GG.  There have been no changes in the router since OOH was working and those changes were made by the clients.

 

I deleted them and tried the setup with both IOS and PC current clients.  The IOS check comes back too quickly to test anything when the PC test takes a minute or so and both fail.

 

The setup on the PC client says it fails but 8084/85 are back in the router.  IOS puts 8082/83 back in but still reports fail.

 

The PC client asks for router type and credentials, the IOS goes without asking anything.

 

And the directv.com/geniego/router page doesn't list DD-WRT when both clients do.

 

Edit:  A router reboot fixed it. . . never had to do that before.



Spending to stimulate the economy as fast as the credit cards will allow!

My Setup / Weather at Lake Norman!/ Boathouse BEES
DLB, MRV, nomad, HDGUI are HERE! . . . We're DONE!


#47 OFFLINE   The Merg

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Posted 10 August 2013 - 01:46 PM

Still finding that downloading is taking a lot longer than I think it should. Sitting downstairs near my router, I am finding that it is downloading at a rate of 1.6 MB/sec, however, if I go upstairs, that will drop to about half of that and it takes about 10-15 minutes to download a 1 hour episode. My wireless signal is not dropping that much when I go upstairs, so I'm not sure what is causing the huge drop-off in transfer rate.

 

- Merg


Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#48 OFFLINE   dennisj00

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Posted 11 August 2013 - 04:20 PM

Any wireless phones that aren't DECT?  Run insider and see if there are competing local wireless.



Spending to stimulate the economy as fast as the credit cards will allow!

My Setup / Weather at Lake Norman!/ Boathouse BEES
DLB, MRV, nomad, HDGUI are HERE! . . . We're DONE!


#49 OFFLINE   The Merg

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Posted 11 August 2013 - 06:05 PM

Any wireless phones that aren't DECT? Run insider and see if there are competing local wireless.


I'll have to look into it some more. I started downloading 8 episodes of Ripper Street last night. The first episode downloaded in 20+ minutes. When I got up in the morning (about 8 hrs later) I found that it had just completed downloading the second episode. I went downstairs with my iPad and the remaining 6 downloaded about a 1/2 hour.


- Merg

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Today's problems don't worry me, I haven't solved yesterday's yet.

SlimLine-3 Dish w/ SWM16 (HD Service / WHDVR) / Full Setup
HR34-700 / Panasonic TC-P50G25 HDTV / HDMI / Networked - DECA / Family Room
HR44-700 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom

HR24-100 / Samsung HCM5525W HDTV / Component / Networked - DECA / Bedroom


#50 OFFLINE   Laxguy

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Posted 11 August 2013 - 06:58 PM

Something (besides yourself!) must have gone to sleep! ?


"Laxguy" means a guy who loves lacrosse.




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