Hi all, quick question
Let's say I have an H20 and I want to SWAP it (no commitment) for a 3D capable HD receiver. As you may know, and directv knows, under this circumstance, and only this circumstance, directv requires that you return the H20 that you have even though, in general, they do not want H20s back (I had a thread about this awhile back and on previous calls to directv they did indeed say they would need the H20 back in a SWAP).
Let's furture say that the directv rep said they do NOT want my H20 back. In this case, I happen to own the h20 (not leased) which means I could sell it. Let's say I inform the rep that they are wrong about not needing the H20 back but the rep insists it is true. Lets then say I have the rep put into the notes on the account that I do not have to send my H20 to them in the swap and have the rep read back to me that note.
I have little doubt that at some point Directv will ask me for the h20 back again. At that point I will point to the notes and tell them they are not getting the h20 back and they are not going to charge me for the box.
Does anybody know if Directv will honor that note or what will happen.