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Recorded program question


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4 replies to this topic

#1 OFFLINE   OlderNDirt

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Posted 03 July 2013 - 11:10 AM

Currently have an HR24 and HR21.  Scheduled to upgrade from HR21 to a Genie and wanted time to "empty"/watch all recorded programming so I wouldn't lose those not watched yet.  Tech rep said with whole home that they could still be watched on HR24 after HR21 removed, that the recorded program was on both HDD's.  I read these forums fairly regularly and have never heard this and it doesn't make sense to use up drive space "double recording" all shows.

 

I am going to leave one recorded program already watched when the upgrade comes and see what happens, but I fully expect it to be "gone with the old DVR".  Just wanted to see if anyone here has heard anything supporting this.

 

Thanks in advance for any input.



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#2 OFFLINE   trh

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Posted 03 July 2013 - 11:19 AM

If you're getting rid of the 21, then you will lose all it's recordings. If you're just adding the Genie to your system with MRV, then you won't lose those recordings.

#3 OFFLINE   harsh

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Posted 03 July 2013 - 11:21 AM

If you understood the CSR correctly, they gave you bad information.

The content is not automatically mirrored and further, it cannot be transferred.

You need to proceed as if the HR21 and all of its associated recordings (including any external drive recordings you've done with it) are going away.

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#4 OFFLINE   Laxguy

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Posted 03 July 2013 - 09:12 PM

 

 

 Tech rep said with whole home that they could still be watched on HR24 after HR21 removed, that the recorded program was on both HDD's.

 Now if he said "moved" instead of removed, and that "the recorded program could be watched on both DVRs", believe it. 

 

But when the 21 goes bye-bye, everything on it does, too. There's no mirroring of anything.


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#5 OFFLINE   OlderNDirt

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Posted 04 July 2013 - 08:46 AM

Thanks for the responses.  It is what I expected, but not going to bag on the rep as she was more then helpful.






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