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Guest Message by DevFuse

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1 Tuner on both DVRs stopped working


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17 replies to this topic

#1 OFFLINE   ShapeGSX

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Posted 03 July 2013 - 06:32 PM

I have two DVRs in my house.  I have a DirecTV AT-9 dish with a Zinwell WB68 Wideband 6x8 Multiswitch.  Only 4 of the input and output ports on the Multiswitch are being used.

 

On both the living room and bedroom DVRs, one tuner has stopped working.  The living room DVR is an HR-24.  The bedroom DVR is an HR20-700.

 

What can I do to see if the problem is the multiswitch or the dish?  I don't mind swapping wires around on the multiswitch.  I just want to rule stuff out.  If I can also get it working again, all the better, of course.

 

Note, 6 output wires, but only 4 are in use.

9202707191_0a301056ea_c.jpg
Directv by shapegsx, on Flickr
 

9205494404_1547f52723_c.jpg
Directv by shapegsx, on Flickr

 



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#2 OFFLINE   NR4P

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Posted 03 July 2013 - 06:46 PM

You wrote you have only two DVR's.  So where do they other 2 lines go?  They and port 7 should be terminated like port 8.

 

It's been years since I had Zinwell in use, actually have a new one in the closet that I just looked at.

But if I remember correctly, you can take the 4 lines from the dish and run each one to each input of the two DVRs.  Put a barrel connector in between.  If each tuner starts working then you have a good LNB.



#3 OFFLINE   peds48

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Posted 03 July 2013 - 06:53 PM

You wrote you have only two DVR's.  So where do they other 2 lines go?  They and port 7 should be terminated like port 8.

 

 

Unused ports on the 6x8 should be "capped" not "terminated"


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
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#4 OFFLINE   peds48

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Posted 03 July 2013 - 06:54 PM

I would start by disconnecting the cables from the switch.  look for corrosion inside the connectors.


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 

#5 OFFLINE   ShapeGSX

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Posted 03 July 2013 - 06:59 PM

The other 2 lines are going to the Living Room, but unterminated.  I had 2 DVRs in the living room for a brief time.

 

Good tip for the barrel connector.  I'll give it a shot.  

 

 

New info:

Ok, so, both tuners on my living room DVR seem to be working right now, with no change to the system.  So I guess I have an intermittent problem?  Or, is it possible that I can only get certain channels on one tuner?

 

Is there a document somewhere that describes how it works?



#6 OFFLINE   ShapeGSX

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Posted 03 July 2013 - 07:01 PM

Ok, just switched to a different channel, and I got the "Searching for signal on Satellite in 2... (771)" message. 

 

Channel 248 works on that tuner.

Channel 247 does not.



#7 OFFLINE   NR4P

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Posted 03 July 2013 - 07:01 PM

Unused ports on the 6x8 should be "capped" not "terminated"

 

Good point.  The picture shows 3 terminators.

Just opened the new Zinwell WB68 box and it specifically states  no terminators on the inputs. Get them off the Flexports.

Manual says overheating may occur with terminated inputs.

 

Outputs are optional. 



#8 OFFLINE   ShapeGSX

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Posted 03 July 2013 - 07:26 PM

Ok, more info.  It seems that the tuners aren't the issue.  After going through the signal strength displays, it seems that the tuners both work the same.  It is just certain satellites or transponders that are 0.

 

I'm in Massachusetts.

 

Is it normal to have every other transponder on 103(cb) be 0?

 

Also, 99c and 99s are both straight zeros.  And so is my local programming...

 

I've uploaded a bunch of photos of my signal strengths to my Flickr page.

http://www.flickr.co...57634474231364/

 

9205752010_31fb39c708_c.jpg
 
Thanks a lot for your help, btw.

Edited by ShapeGSX, 03 July 2013 - 07:30 PM.


#9 OFFLINE   NR4P

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Posted 03 July 2013 - 07:27 PM

Nope and the readings are too low.

You need a service call.



#10 OFFLINE   ShapeGSX

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Posted 03 July 2013 - 07:32 PM

Guess this stuff isn't meant to last 7 years.  I'll give them a call.  Thanks!



#11 OFFLINE   peds48

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Posted 03 July 2013 - 07:39 PM

Guess this stuff isn't meant to last 7 years.  I'll give them a call.  Thanks!

not without "maintenance"


Here’s to the crazy ones.
The misfits. The rebels.
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The round pegs in the square holes.

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They’re not fond of rules, and they have no respect for the status quo.


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#12 OFFLINE   ShapeGSX

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Posted 03 July 2013 - 07:53 PM

Amazingly, I got an appointment for tomorrow night 4 to 8. Almost feel bad for making a guy work on the 4th.  Almost. :)  If it wasn't me, it would be someone else.



#13 OFFLINE   ShapeGSX

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Posted 03 July 2013 - 07:59 PM

I may check for corrosion in the multiswitch terminals in the morning.  I did notice that some of the rubber grommets were split.



#14 OFFLINE   peds48

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Posted 03 July 2013 - 08:26 PM

I may check for corrosion in the multiswitch terminals in the morning.  I did notice that some of the rubber grommets were split.

Not only that, but some of the cables what no "drip loops" which can lead water right into the connectors.


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 

#15 OFFLINE   ShapeGSX

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Posted 05 July 2013 - 02:24 PM

Well, I called up DirecTV, and the first tech to come out didn't have the LNB to fix it.  But he suggested that I call up and see if I can get an HR34 "Genie" for free.  So I did, and the install was the next day (this morning).  Got a new Slimline dish and an HR34 plus network connection kit installed for free (plus tip).

 

Now I have an HR34 and HR24, Slimline SWiM dish and I can finally get rid of the HR20-700!

 

So, all's well that ends well.  Thanks for the help, guys!



#16 OFFLINE   inkahauts

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Posted 05 July 2013 - 02:29 PM

Awesome!

#17 OFFLINE   ticmxman

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Posted 05 July 2013 - 04:05 PM

Well, I called up DirecTV, and the first tech to come out didn't have the LNB to fix it.  But he suggested that I call up and see if I can get an HR34 "Genie" for free.  So I did, and the install was the next day (this morning).  Got a new Slimline dish and an HR34 plus network connection kit installed for free (plus tip).
 
Now I have an HR34 and HR24, Slimline SWiM dish and I can finally get rid of the HR20-700!
 
So, all's well that ends well.  Thanks for the help, guys!


Awesome, now that's how to fix a problem.
T

#18 OFFLINE   peds48

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Posted 06 July 2013 - 08:17 PM

Well, I called up DirecTV, and the first tech to come out didn't have the LNB to fix it.  But he suggested that I call up and see if I can get an HR34 "Genie" for free.  So I did, and the install was the next day (this morning).  Got a new Slimline dish and an HR34 plus network connection kit installed for free (plus tip).

 

Now I have an HR34 and HR24, Slimline SWiM dish and I can finally get rid of the HR20-700!

 

So, all's well that ends well.  Thanks for the help, guys!

Outstanding!!!! Glad it worked out for you


Here’s to the crazy ones.
The misfits. The rebels.
The the troublemakers.
The round pegs in the square holes.

The ones who see things different.
They’re not fond of rules, and they have no respect for the status quo.


Think Differently 




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