Hi all. Hoping someone here can help.
I moved recently and have been having some problems. My Geniego is setup and connected to the internet and my iPad can see it and do remote streaming. This came after 2hrs online with DTV support (no help). I finally deleted and reinstalled my ipad app and then added the port forwarding settings for my router. iPad works fine. My Macbook Pro on the other hand can't get past startup. Info as follows:
OS X 10.8.4
Nomad OS X client 1.2
The process on app startup is as follows:
Finding your nomad
Verifying your Mac
"There is a problem with your DirecTV account. Please ensure you have internet access and try again...."
The system info link at the bottom shows it can see the nomad mac, serial and firmware (1.5.p46-73804S).
First question: is there a way to completely uninstall the OS X app and force it to re-register with DTV? I'm assuming that may be the problem. Any help is greatly appreciated.