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Is There a Separate Monthly Charge for Genie?


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17 replies to this topic

#1 OFFLINE   DolphinGirl

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Posted 05 July 2013 - 07:33 AM

I am installing a new HR44.

 

I currently have:

HR23-700

HR22-100

HR21-100

 

I currently pay in Monthly Fees (not including some credits):

 

Primary TV - $6.00

Additional TV - $6.00

Additional TV -$6.00

Advanced Receiver- DVR Lifetime - $0

Advanced Receiver - HD Monthly - $10

 

I plan on replacing the HR21 with the new HR44. Will I incur any new fees, will they stay the same or will they drop?

If I replaced the other two older DVRs with the mini C41s(?) would I save another $12/month?

 

Thanks



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#2 OFFLINE   jdspencer

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Posted 05 July 2013 - 07:42 AM

You didn't mention the Whole Home DVR fee of $3.00.

You should also see a $6.00 credit for the Primary TV.


DirecTV since '96, Waivers for ABC, CBS, NBC, & Fox, HR23-700 & HR24-500/AM21, using ethernet based MRV.

#3 OFFLINE   DolphinGirl

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Posted 05 July 2013 - 07:50 AM

I didn't mention the Whole Home fee because I wasn't aware of it. I do not currently have Whole Home.

 

Why will I see a credit of $6.00?



#4 OFFLINE   jimmie57

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Posted 05 July 2013 - 08:31 AM

Yes and No.

The fee is $25 per month. This includes HD service, DVR service and the whole home service.

You show that you have Lifetime Free HD service. I do not know how that would affect your billing .

 

When you are charged for a receiver and it is the main receiver you should see a credit for that receiver in the credit area.

Any TV connections, no matter what receiver / client you use constitutes a $6 fee.


DirecTV customer since 1996 - Current :Slimline 3 SWM,   HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#5 OFFLINE   jdspencer

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Posted 05 July 2013 - 08:31 AM

The primary receiver fee is credited,


DirecTV since '96, Waivers for ABC, CBS, NBC, & Fox, HR23-700 & HR24-500/AM21, using ethernet based MRV.

#6 OFFLINE   peds48

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Posted 05 July 2013 - 08:32 AM

I didn't mention the Whole Home fee because I wasn't aware of it. I do not currently have Whole Home.

 

Why will I see a credit of $6.00?

to offset the "primary TV fee"  Also each client has a fe of $6.00 a month


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#7 OFFLINE   DolphinGirl

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Posted 05 July 2013 - 08:47 AM

So let me see if I got this straight.

 

To hook up a HR44 and connect to other receivers it costs $25/month.

 

However, I will not have to pay my current Primary TV fee of $6.00, the HD Fee of $10.00 and some type of credit for my Lifetime DVR fee. Is that right?



#8 OFFLINE   peds48

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Posted 05 July 2013 - 08:50 AM

So let me see if I got this straight.

 

To hook up a HR44 and connect to other receivers it costs $25/month.

 

However, I will not have to pay my current Primary TV fee of $6.00, the HD Fee of $10.00 and some type of credit for my Lifetime DVR fee. Is that right?

No, you will probably se another line item for $3.00 a month for WHDVR, with the rest staying the same.  if you see credits section you will se a primary TV" credit of $6.00


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#9 OFFLINE   makaiguy

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Posted 05 July 2013 - 09:02 AM

You should not be paying the $6 primary receiver NOW.   Although it is shown on the bill, there should be an off-setting $6 credit also listed further down in the bill.


DirecTV customer since 1997
HR24-500, HR22-100
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#10 OFFLINE   dpeters11

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Posted 05 July 2013 - 09:07 AM

The $25 fee is only on accounts started February 2012, it replaces the separate DVR, HD and Whole home fees. Older accounts have three separate smaller fees.



#11 OFFLINE   jimmie57

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Posted 05 July 2013 - 09:43 AM

The $25 fee is only on accounts started February 2012, it replaces the separate DVR, HD and Whole home fees. Older accounts have three separate smaller fees.

Thanks for the clarification.


DirecTV customer since 1996 - Current :Slimline 3 SWM,   HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#12 OFFLINE   DolphinGirl

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Posted 05 July 2013 - 10:03 AM

OK, now that we have come full circle, can anyone tell me what I should be charged monthly when the HR44 is activated?



#13 OFFLINE   trh

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Posted 05 July 2013 - 10:14 AM

If you are swapping your 21 for the 44, no change in fees.

You might want to add MRV which is $3 per month and is just activated by DirecTV (no additional hardware).

Edited by trh, 05 July 2013 - 10:15 AM.


#14 OFFLINE   trh

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Posted 05 July 2013 - 10:18 AM

BTW - who is doing your install? It appears you're going from six to nine tuners, so you will also need a SWM16 installed to get all nine operational.

#15 OFFLINE   DolphinGirl

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Posted 05 July 2013 - 10:21 AM

DirecTV is doing the install.

 

Doesnt't hooking up the HR44 automatically mean I get MRV?



#16 OFFLINE   dpeters11

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Posted 05 July 2013 - 10:33 AM

MRV is required when the Genie is used on an account with multiple HD receivers. So if you are replacing the HR21 with a Genie, the increase will be $3 for MRV. 



#17 OFFLINE   harperhometheater

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Posted 08 July 2013 - 10:46 AM

BTW - who is doing your install? It appears you're going from six to nine tuners, so you will also need a SWM16 installed to get all nine operational.

She could replace another of the HRs with a client (C31/41) and get under the limit as well.


Dave Harper
ISF, CTS
Director, Event Technology

Edited by harperhometheater, 08 July 2013 - 10:47 AM.

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#18 OFFLINE   Bill Broderick

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Posted 08 July 2013 - 11:19 AM

OK, now that we have come full circle, can anyone tell me what I should be charged monthly when the HR44 is activated?

dpeters is correct.  MRV will be added to your account and your bill will go up by $3.

 

The other question that you asked, that hasn't been addressed in this thread is that you would not save anything if you replaced the other DVR's with mini clients.  They clients have the same monthly $6 "additional TV" fee that the DVR's do.  All that you would accomplish by replacing the other DVR's is that you would lose access to 4 recordable tuners.  I would not replace them.






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