Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo
- - - - -

Channel will not stay in Favorite list


  • Please log in to reply
26 replies to this topic

#1 OFFLINE   kijanajay

kijanajay

    New Member

  • Registered
  • 2 posts
Joined: Nov 21, 2003

Posted 15 July 2013 - 08:50 PM

Hopper/Sling problem with Local Ch. CBS feed will not stay in saved favorite list. when added and saved when you go to the actual guide it is not listed.?????????



...Ads Help To Support This SIte...

#2 OFFLINE   saberfly

saberfly

    Legend

  • Registered
  • 195 posts
Joined: Apr 04, 2010

Posted 15 July 2013 - 09:29 PM

Old news. They all do it. Dish dosent care.

Sent from my SAMSUNG-SGH-I337



#3 OFFLINE   Mike.H_DISHNetwork

Mike.H_DISHNetwork

    Godfather

  • DISH Representative
  • 296 posts
Joined: Feb 01, 2011

Posted 16 July 2013 - 07:17 AM

Hopper/Sling problem with Local Ch. CBS feed will not stay in saved favorite list. when added and saved when you go to the actual guide it is not listed.?????????

I know this can be upsetting and I am happy to assist. When you added it back, will it stay in after a few minutes? Will it not be there the next morning?

Thanks



#4 OFFLINE   kijanajay

kijanajay

    New Member

  • Topic Starter
  • Registered
  • 2 posts
Joined: Nov 21, 2003

Posted 16 July 2013 - 08:37 AM

sometimes it will stay for 1 day and sometimes not even an hour, varies, but it is just that channel that has the problem cbs local feed.



#5 OFFLINE   Mike.H_DISHNetwork

Mike.H_DISHNetwork

    Godfather

  • DISH Representative
  • 296 posts
Joined: Feb 01, 2011

Posted 16 July 2013 - 09:04 AM

Thanks for that information; would you please provide me the phone number on the account in a PM? I will submit a trouble report with the information you have provided me.

 

Thanks



#6 OFFLINE   saberfly

saberfly

    Legend

  • Registered
  • 195 posts
Joined: Apr 04, 2010

Posted 16 July 2013 - 07:18 PM

Trouble report?? People have been talking about this problem since the hopper came out. Suddenly a trouble report? I cant add channel 23 at all. It never remembers it.

Sent from my SAMSUNG-SGH-I337


  • oldengineer likes this

#7 OFFLINE   oldengineer

oldengineer

    Godfather

  • Registered
  • 455 posts
Joined: May 25, 2008

Posted 17 July 2013 - 07:15 AM

Like Saberfly says this problem has existed since the H/J introduction. My Hoppers seem to hold local channels better but the Joeys still drop them. I got tired of reporting this to DIRT, Dish CSR, and Dish chat. Hopefully they'll fix it some day.


2H/1J


#8 ONLINE   lparsons21

lparsons21

    Hall Of Fame

  • DBSTalk Club
  • 3,276 posts
  • LocationHerrin, IL
Joined: Mar 04, 2006

Posted 17 July 2013 - 07:30 AM

Yep a very old issue that has yet to be resolved.


Lloyd
Receiver : DirecTV Genie HR44-700, Dish Hopper w/Sling & Super Joey
HDTV : Mitsi WD-73742 73" 3D DLP
Surround: Denon AVR-2113ci 7.1 Setup

 


#9 OFFLINE   Ray C@DISH Network

Ray C@DISH Network

    Icon

  • DISH Representative
  • 909 posts
Joined: Dec 28, 2010

Posted 17 July 2013 - 12:44 PM

This is a known product issue that will be fixed in a future software update.  The only work around available at this time is adding the channel back to the list. Thanks.

 

 

Yep a very old issue that has yet to be resolved.



#10 ONLINE   lparsons21

lparsons21

    Hall Of Fame

  • DBSTalk Club
  • 3,276 posts
  • LocationHerrin, IL
Joined: Mar 04, 2006

Posted 17 July 2013 - 02:03 PM

I tried adding HBO-W HD to my 'movies' list at least 5 times yesterday.  Once by itself, then with varying amounts of adds and deletes and it wouldn't show up at all, not even for a moment.


Lloyd
Receiver : DirecTV Genie HR44-700, Dish Hopper w/Sling & Super Joey
HDTV : Mitsi WD-73742 73" 3D DLP
Surround: Denon AVR-2113ci 7.1 Setup

 


#11 OFFLINE   saberfly

saberfly

    Legend

  • Registered
  • 195 posts
Joined: Apr 04, 2010

Posted 17 July 2013 - 03:04 PM

Theres been at least 5 software updates. Sounds like a line of bull to me. My 722 never lost a channel once.

Sent from my SAMSUNG-SGH-I337



#12 OFFLINE   Ray C@DISH Network

Ray C@DISH Network

    Icon

  • DISH Representative
  • 909 posts
Joined: Dec 28, 2010

Posted 18 July 2013 - 09:22 AM

Not all issues are addressed with the next immediate software update.  Some issues are more extensive with the coding required for the resolution.  Thanks.

 

 

Theres been at least 5 software updates. Sounds like a line of bull to me. My 722 never lost a channel once.

Sent from my SAMSUNG-SGH-I337



#13 OFFLINE   saberfly

saberfly

    Legend

  • Registered
  • 195 posts
Joined: Apr 04, 2010

Posted 18 July 2013 - 02:52 PM

Two years after release is not "the next immediate software update". Thanks. Sent from my SAMSUNG-SGH-I337

Edited by saberfly, 18 July 2013 - 04:52 PM.


#14 OFFLINE   some guy

some guy

    Godfather

  • Registered
  • 413 posts
Joined: Oct 26, 2012

Posted 19 July 2013 - 09:11 AM

Can you add 2 channels to the list and then go back and edit to remove the one you didn't want in the list?



#15 OFFLINE   patmurphey

patmurphey

    Godfather

  • Registered
  • 519 posts
Joined: Dec 21, 2006

Posted 19 July 2013 - 09:13 AM

One thing that does work is to just delete all and re-select your list. It takes a few minutes, but does give you a stable list.



#16 OFFLINE   tcatdbs

tcatdbs

    Icon

  • Registered
  • 561 posts
Joined: Jul 10, 2008

Posted 22 July 2013 - 12:53 PM

I had that issue for 2 years... I deleted about 10 channels and added 6 back.  Seems to be stable now (at least a whole week!).  Seems at something around 50-55 channels it starts losing its mind.



#17 OFFLINE   saberfly

saberfly

    Legend

  • Registered
  • 195 posts
Joined: Apr 04, 2010

Posted 22 July 2013 - 02:35 PM

I just added 2 at once, ones that never stay, and since the software update they have stayed over night. They have never stayed overnight. Hopeful.

Sent from my SAMSUNG-SGH-I337



#18 OFFLINE   saberfly

saberfly

    Legend

  • Registered
  • 195 posts
Joined: Apr 04, 2010

Posted 22 July 2013 - 03:01 PM

Must have jinxed myself. Just lost channel 26.

Sent from my SAMSUNG-SGH-I337



#19 OFFLINE   RASCAL01

RASCAL01

    Godfather

  • Registered
  • 293 posts
Joined: Aug 01, 2006

Posted 23 July 2013 - 01:19 PM

I have all my locals on a favorites list and they never move.  I do not know why some people are having problems with this.  I also have about 4 other favorite lists.


RASCAL01
DISH 622, Hopper, Hopper2, Joey
TOSHIBA REGZA 55 LED/LCD 24O HZ
SONY AV 5.1 SOUROUND SOUND
SONY 3D BLUE RAY PLAYER

#20 OFFLINE   saberfly

saberfly

    Legend

  • Registered
  • 195 posts
Joined: Apr 04, 2010

Posted 23 July 2013 - 02:23 PM

Thats what mine is losing. Locals.

Sent from my SAMSUNG-SGH-I337






spam firewall