Although I do read the forum on a weekly basis to see what's new, I don't post very often. But today, I am posting about the great deal that I got from DTV.
I called DTV to cancel the HD Extra Pack. The only channel that I watched was the Smithsonian Channel. While talking to the CSR (Cassie or Casey), she asked if I was happy with my programming. I told her that I was, but that I may consider switching to the local cable company (Bright House) because they had one heck of a deal going for $97 including internet. Upon hearing this, she switched me over to retention.
After being switched over and talking to the retention CSR, I told her the same that thing that I had told the previous CSR. She pulled up my account and said "Today is your lucky day". I told her that if it was, then it's my first lucky day this year. To make a long story short, I ended up getting a total of $60 off in credits, the biggest being $20 off of my programming (Choice Extra Classic), and $10 and $5 off of a combination of other packages. And to top it off, I'm getting the new Genie and Genie mini at no cost with a 2 year agreement, and the Sunday Ticket for free.
For me, it doesn't get much better than that.