Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo
* * * * - 1 votes

Genie 0x0725, Issues/Discussion


  • Please log in to reply
152 replies to this topic

#21 OFFLINE   machavez00

machavez00

    Hall Of Fame

  • Registered
  • 3,611 posts
  • LocationPhoenix, Arizona
Joined: Nov 02, 2006

Posted 17 July 2013 - 08:26 PM

Apps are slow to load and responding to remote commands on C41 clients at Mom's house.  (HR44-700)


Edited by machavez00, 17 July 2013 - 08:26 PM.


...Ads Help To Support This SIte...

#22 OFFLINE   dod1450

dod1450

    Legend

  • Registered
  • 189 posts
Joined: Dec 16, 2009

Posted 18 July 2013 - 08:58 AM

FWIW;

 

E-mailed The Office of the President (or Ellen Filipiak's group) today about the removal of the Genie's OTA scanning feature. Just received a phone call from them and after some effort trying to explain and clarify the usual confusion in layman terms like how the AM21 works, how the channels it receives differs from the satellite delivered ones, what the satellite downloadable off-air database is, what OTA scanning is about, etc. she (nice lady though) will check with engineering and get back to me in 5-7 days.

 

I'll post the answer when I get it for those interested.

 

Not that I really expect anything useful to come of this of course.  

   I for one would like to see D*tv answer. I have a gut feeling that 95% of Directv employees don't even know what an AM21 is?  I did a TV reset scan last night and I now have 93 OTA channels available to me via the TV set. The worst case signal is 80%.


HDR-24
HDR-34
AM-21N
ATT uverse internet

Genie Go

PGP: AD5A 96DC 7556 A020 B8E7 0E4D 5D5E 9BA5 C83E 8C92
 


#23 OFFLINE   jacinkcmo

jacinkcmo

    Cool Member

  • Registered
  • 70 posts
Joined: Jan 21, 2012

Posted 18 July 2013 - 10:33 AM

I got this update this morning, and now whenever I scroll on the guide, or the settings (anywhere where I use a menu pretty much) there's a considerable amount of garbled either text or the screen/picture just looks really jacked up. I've also had it where if I've tried to scroll an hour or so ahead on the guide, it goes crazy and goes like 2 days ahead, but the screen/picture is all garbled and illegible.

 

As for the tv apps, I just rebooted (hoping that it'd fix the garbled guide/menu issue; which it did not) and tv apps again works.

 

Anyone else with the guide/scrolling issue?

I have the same issue with the guide scrolling being "jittery" and jumping beyond what I wanted.

 

New apps work -but don't like them.  Not nearly as handy (no custominzing sports teams) and have to go at least 1 level deep just to get the temperature.


I grew up in a 3-channel world...and there's often still nothing on I want to watch!

 

HR44-500 w/ AM-21
HR24-200


#24 OFFLINE   jacinkcmo

jacinkcmo

    Cool Member

  • Registered
  • 70 posts
Joined: Jan 21, 2012

Posted 18 July 2013 - 10:35 AM

  The problem with Directv tech support they have no clue on that feature is gone. They said something like the upgrade was to fixed a caller ID and HDMI issue?  I never had an issue.  Anyone else?

I did have caller ID issues and that seems fixed - but why break the AM21 scanning???


I grew up in a 3-channel world...and there's often still nothing on I want to watch!

 

HR44-500 w/ AM-21
HR24-200


#25 OFFLINE   Laxguy

Laxguy

    Fortuna! Fameux des Halles

  • DBSTalk Club
  • 11,958 posts
  • LocationWinters, California
Joined: Dec 02, 2010

Posted 18 July 2013 - 11:00 AM

I've not seen any explanation for scanning being broken. 

 

But I do love the new TV apps. The old ones were ugly and useless to me. Mileage varies! 


"Laxguy" means a guy who loves lacrosse.

#26 OFFLINE   RunnerFL

RunnerFL

    Hall Of Fame

  • DBSTalk Club
  • 15,794 posts
Joined: Jan 04, 2006

Posted 18 July 2013 - 12:36 PM

I've not seen any explanation for scanning being broken. 

 

But I do love the new TV apps. The old ones were ugly and useless to me. Mileage varies! 

 

I don't think it's broken, I think they took it away on purpose.


THIS SPACE FOR RENT

#27 OFFLINE   Laxguy

Laxguy

    Fortuna! Fameux des Halles

  • DBSTalk Club
  • 11,958 posts
  • LocationWinters, California
Joined: Dec 02, 2010

Posted 18 July 2013 - 01:10 PM

Well, I can't disagree with that, as I have no inside info. on that. But what might be the reason(s) for so doing? Does the scanning take place in the unit, or the DVR?


"Laxguy" means a guy who loves lacrosse.

#28 OFFLINE   jacinkcmo

jacinkcmo

    Cool Member

  • Registered
  • 70 posts
Joined: Jan 21, 2012

Posted 18 July 2013 - 01:47 PM

Well, I can't disagree with that, as I have no inside info. on that. But what might be the reason(s) for so doing? Does the scanning take place in the unit, or the DVR?

The official release notes state:

 

New features

  • HD TVApps

Updated and Improved:

  • OTA Scanning removed for AM21 Users (now relies on the same table used for Hx2x)

 

 

Not sure how removing a perfectly good feature is and improvement!


I grew up in a 3-channel world...and there's often still nothing on I want to watch!

 

HR44-500 w/ AM-21
HR24-200


#29 OFFLINE   Laxguy

Laxguy

    Fortuna! Fameux des Halles

  • DBSTalk Club
  • 11,958 posts
  • LocationWinters, California
Joined: Dec 02, 2010

Posted 18 July 2013 - 02:07 PM

The official release notes state:

 

New features

  • HD TVApps

Updated and Improved:

  • OTA Scanning removed for AM21 Users (now relies on the same table used for Hx2x)

 

 

Not sure how removing a perfectly good feature is and improvement!

Yes, that point has been made several times! 


"Laxguy" means a guy who loves lacrosse.

#30 OFFLINE   inkahauts

inkahauts

    Hall Of Fame

  • DBSTalk Club
  • 15,028 posts
Joined: Nov 13, 2006

Posted 18 July 2013 - 03:48 PM

Well, I can't disagree with that, as I have no inside info. on that. But what might be the reason(s) for so doing? Does the scanning take place in the unit, or the DVR?


I still have to think it was causing some issues somewhere.

I hold out hope that when they turn off the old guide data they will go back and add in all the missing over the air guide data and channels.

I only think this because of comments made abut adding over the air back into their receivers as a way to combat rising over the air fees thee paying out that was mentioned a few months ago.

However, I think aero may have begun to poke a lot of holes in all this carriage fees for over the air stations.

#31 OFFLINE   Laxguy

Laxguy

    Fortuna! Fameux des Halles

  • DBSTalk Club
  • 11,958 posts
  • LocationWinters, California
Joined: Dec 02, 2010

Posted 18 July 2013 - 04:57 PM

Hmmmm. The holes that may be punched in the Aero case(s?) may go either way....


"Laxguy" means a guy who loves lacrosse.

#32 OFFLINE   bnwrx

bnwrx

    Icon

  • Registered
  • 947 posts
  • Locationcolorado, in the mountains.....
Joined: Dec 29, 2007

Posted 18 July 2013 - 05:02 PM

New apps is nice, but the fonts are kinda small for me......



HR44-500 HDMI to 42"Toshiba
HR21-100 HDMI to 32" LG and 20" AOC

Directv since 1996(the USSB,Pegasus days...)
...sometimes, there is no answer...
http://woodlandweather.org/


#33 OFFLINE   Laxguy

Laxguy

    Fortuna! Fameux des Halles

  • DBSTalk Club
  • 11,958 posts
  • LocationWinters, California
Joined: Dec 02, 2010

Posted 18 July 2013 - 05:04 PM

How far away are you sitting and what TV (size and type)?


"Laxguy" means a guy who loves lacrosse.

#34 OFFLINE   bnwrx

bnwrx

    Icon

  • Registered
  • 947 posts
  • Locationcolorado, in the mountains.....
Joined: Dec 29, 2007

Posted 18 July 2013 - 05:37 PM

How far away are you sitting and what TV (size and type)?

42" LCD, 8-11'. If that matters. The fonts on the "original" ScoreGuide are just fine, but these new HD App scores are smaller.....



HR44-500 HDMI to 42"Toshiba
HR21-100 HDMI to 32" LG and 20" AOC

Directv since 1996(the USSB,Pegasus days...)
...sometimes, there is no answer...
http://woodlandweather.org/


#35 OFFLINE   inkahauts

inkahauts

    Hall Of Fame

  • DBSTalk Club
  • 15,028 posts
Joined: Nov 13, 2006

Posted 18 July 2013 - 05:38 PM

Hmmmm. The holes that may be punched in the Aero case(s?) may go either way....

 

No, I mean if Aero wins out, then every provider will be able to get around having contracts with ota providers and not need consent by the time they are done. Sat companies may have the hardest time, because it evidently will also hinge somewhat on specific delivery process, maybe.  But its a start to destroying this whole ridiculous concept of having to pay for free ota tv.  It should have been banned by congress years ago, when they gave them billions of dollars of bandwidth.



#36 OFFLINE   Laxguy

Laxguy

    Fortuna! Fameux des Halles

  • DBSTalk Club
  • 11,958 posts
  • LocationWinters, California
Joined: Dec 02, 2010

Posted 18 July 2013 - 05:46 PM

42" LCD, 8-11'. If that matters. The fonts on the "original" ScoreGuide are just fine, but these new HD App scores are smaller.....

 

It matters greatly. 

 

Yes, they are smaller, but are perfectly legible. I sit about that distance from a 58" plasma, and have had glasses for a very long time. I read it with no strain or discomfort. 

 

So, you're either too far away from the set, your set needs adjusting or replacing, or your vision isn't corrected properly. 


"Laxguy" means a guy who loves lacrosse.

#37 OFFLINE   bnwrx

bnwrx

    Icon

  • Registered
  • 947 posts
  • Locationcolorado, in the mountains.....
Joined: Dec 29, 2007

Posted 18 July 2013 - 06:42 PM

It matters greatly. 

 

Yes, they are smaller, but are perfectly legible. I sit about that distance from a 58" plasma, and have had glasses for a very long time. I read it with no strain or discomfort. 

 

So, you're either too far away from the set, your set needs adjusting or replacing, or your vision isn't corrected properly. 

I'm not buying a new TV! :hurah: ...........Your statement even implies they are smaller. Why not bump them up 2 font sizes, simple solution.....I'm not going to lose sleep over this....



HR44-500 HDMI to 42"Toshiba
HR21-100 HDMI to 32" LG and 20" AOC

Directv since 1996(the USSB,Pegasus days...)
...sometimes, there is no answer...
http://woodlandweather.org/


#38 OFFLINE   Laxguy

Laxguy

    Fortuna! Fameux des Halles

  • DBSTalk Club
  • 11,958 posts
  • LocationWinters, California
Joined: Dec 02, 2010

Posted 18 July 2013 - 10:27 PM

I'm not buying a new TV! :hurah: ...........Your statement even implies they are smaller. Why not bump them up 2 font sizes, simple solution.....I'm not going to lose sleep over this....

 Nor I!  Yes, they are smaller, but clearer by a large margin. 

You might be more comfortable moving a few feet closer.


"Laxguy" means a guy who loves lacrosse.

#39 OFFLINE   acostapimps

acostapimps

    Hall Of Famer

  • DBSTalk Club
  • 1,539 posts
  • LocationIllinois
Joined: Nov 05, 2011

Posted 19 July 2013 - 12:31 AM

I would rather use the original TV Apps from the HR2x, the fonts are too small when I'm watching on a 50 inch plasma, and a bit confusing with all that small text with blue surroundings, the weather app is not so bad, but IMHO they should work on other fixes instead of the TV Apps, and even though I don't use a AM21 they should of never removed the OTA scanning.

Directv Genie DVR HR44-700
Directv HD DVR HR24-500
Directv HD Receiver H24-200
Directv Wireless Mini Client C41W-100
Directv Standard SD Receiver D12-700 
Directv Subscriber From 2009-?


#40 OFFLINE   mabellboi

mabellboi

    Mentor

  • Registered
  • 33 posts
Joined: Sep 16, 2007

Posted 19 July 2013 - 04:28 AM

Anyone know if the freezing issue, during playback, is/was resolved with this update?




spam firewall