I have software 0x725. Unit new in December 2012. Have had a lot of 1-2 second freezes and jittery screens lately that I just attributed to DTV satellite or solar flare issues - now maybe not. Now a more serious issue pops up. Friday night I put the Genie on the Weather Channel, then pushed the remote's red button to see the local forecast. While viewing the forecast, the sound dropped out on the inbox video of TWC. The sound never came back while on that local forecast so I turned the unit off with the remote. It then took 9 presses of the ON remote button to get the Genie to come back on. When it did, there was no video or sound. Performed a Red button reset which corrected the issue.
While the Genie was rebooting I went upstairs to watch TV on an R22-200 where repeating the Weather channel and local forecast didn't cause the R22 to go haywire and the sound was fine.
Went back downstairs after the Genie rebooted and switched to TWC and then viewed the local forecast. Lo and behold the sound dropped again. Then again, after turning Genie off with the remote it took 9 presses of the ON button to get the Genie back on to again only show a black screen with no sound. A Red button reset again fixed the issue.
Any thoughts, guys?