LMAO, right from the mouth of my fine installer. I gave him 10's on the phone survey too. He has worked for Mastec two years now. I did inform him that he is wrong. Im happy my attic stairs were spared some extreme weight.
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"Setting A Static IP Manually On A HR44 Is A TOS Violation"
Posted 28 July 2013 - 09:44 PM
HR44-700 C41-100 C41-100, Ultimate Package, NFL ST, Distant Networks ABC CBS NBC FOX East/West
Posted 29 July 2013 - 06:32 AM
My installer (Multiband) and with 6 years on the job said I could not use the wired ethernet, I had to use WI-FI, using the wired connection will make it burn up. Gotta love the weird things they come up with.
HR44-700, HR22-700, HR21-200, SWM16
Posted 29 July 2013 - 07:33 AM
I'll bet in the OP's case Mastec forbids installers to assign static IPs (which should be the case), and the installer assumed that applied to customers as well.
I say that should be the case because a well-intentioned installer could either choose a conflicting IP or one inside the router's DHCP range and cause all sorts of home network problems for a non-technical customer.
Posted 29 July 2013 - 08:16 AM