Datagg, I can understand your frustration with having issues with 3 separate 34's. I can see getting one lemon but not three lemons. Have you had any service calls from DTV to check your system out? I know that when I was seeing an intermittent issue that started with a loss of signal that would eventually lock the 34 up, I was pretty frustrated. It took DTV 2 days with 3 techs at my house to finally fix it. They spent one day just changing every connection and seemed to improve until they left. Fortunately, it froze when they were there the next day. The problem ended up being a failing SWIM16. Swapped that out and all has been well since then.
If you haven't already, give DTV a call and have them check your system out.
I called them last week. They acknowledge the issues, recorded shows locking up, skipping, pixeleating, fast forwarding issues...etc, etc.... i actually spent quite a bit of time with one tech last week via the phone, doing tests etc and all showed no issues.. he also mentioned there are definite issues with the 34 and they are aware of them, yet not all admitting to it, that these issues being reported are all of what i and others are. To sum it up, live shows are fine, never has there been an issue... the issue is and always has been since the 34 entered the home, recorded shows. Video skipping, pixilation during playback, lock up that forward or rewind wont address... Lately the recorded shows during playback will just freeze and it takes a system reset to get anything to work. It doesn’t happen all the time, but you know how it goes, the shows you want to really watch do this... i would say out of 10 recorded shows recorded a week, 3 show signs of issues, 2 are completely unwatchable. Another issue has been buffer issues... watching a show live, say for instance hells kitchen. While all is fine watching, the wife gets a call, we pause it, some time goes buy and press play and it won’t start, rewinding inoperable, ff inoperable... the away time that it was paused is lost, have to change channels then back to resume from current time.... i can’t begin to tell you the anger this ensues when this occurs and has gotten worse since last update. So what we do now is record "just in case" someone has to get up for a few.... yet then the recorded shows messed up also, so it’s a gamble either way. This is complete and utter bull.
I told DTV last week i am done, cancel my account, i am sick and tired of the run around, it was then i got turned over to a tech that began to talk and relate to me as someone who understands what is going on. About an hour or so going over things... at night i even ran what i have done probably 20 times or so already, long surface scan and again as mentioned to him no errors. The conversation ended with some shut up credits and a promise this will be addressed soon via a update as they are aware of all these issues.
So was i getting the run around, man i have no clue... i have been down this road now 3 times with the 34...I’m just about at the end of my rope here. i don’t mean to be the Debby downer here, believe me..i just want things to work. i pay way to much for this service to have these repeated issues. Thanks for the ear guys. Peace!!