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Guest Message by DevFuse

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Playlist Not Showing Up on GenieGO


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24 replies to this topic

#21 OFFLINE   amt1994

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Posted 04 August 2013 - 03:38 PM

Press and hold the red reset button on the GenieGO box for 30 secs. Wait for a complete reboot with 3 blue lights. And then wait another 2 mins.

Refresh your playlists and see if that helps. You won't erase anything with a 30 sec reset.

 

No luck. Material from the Genie still not showing up. I can't even record shows from the DirecTV app or through DirecTV.com on the HR32, but I can on the old HD DVR.



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#22 OFFLINE   NR4P

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Posted 04 August 2013 - 04:26 PM

amt, please provide a list of each DVR, how it is connected (DECA or Ethernet) and how the GenieGO hardware is connected to the internet.

 

Include all routers, switches, CCK's, adaptors etc. 

 

And what are the IP addresses of each DVR?

THe menu/settings/info screens will show it.



#23 OFFLINE   will127

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Posted 19 September 2013 - 05:04 PM

ok i had a nomad worked great still my old nomad  but now called genie go  and  i cant get it to see my playlist on my dvr   i have a genie   ny router is a berklin   sees my dvr but not my play list   no clue on what to do  ive reset everything  even reset my routers and started from scratch  but it sees my dvr but not my playlist     Help  please 



#24 OFFLINE   NR4P

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Posted 19 September 2013 - 07:55 PM

ok i had a nomad worked great still my old nomad  but now called genie go  and  i cant get it to see my playlist on my dvr   i have a genie   ny router is a berklin   sees my dvr but not my play list   no clue on what to do  ive reset everything  even reset my routers and started from scratch  but it sees my dvr but not my playlist     Help  please 

 

Did you do a 30 sec reset of GenieGo?

If so and still not working, what DVR do you have?



#25 OFFLINE   tbolt

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Posted 20 September 2013 - 02:06 PM

amt1994 and will127,

 

I had this problem.

 

Reset the power to your CCK (Broadband DECA) or WCCK.

 

This is the path from your receivers to your network






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