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Guest Message by DevFuse

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Cannot access VOD!

VOD On Demand Cinema

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8 replies to this topic

#1 OFFLINE   CricketNB

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Posted 31 July 2013 - 08:53 AM

I have tried numerous suggested solutions, but I still cannot access VOD either by clicking on "Watch Now" or "Record".  I get the "Preparing for playback"; which gets about 3/4 the way through; then I get this error "There was a problem connecting to the Internet.  Please test your connection".  When I test the connection everything is OK except the phone connection, which I do not have plugged in.If I attempt to record, then it sits in my Playlist with "Pending Download" as it's status.  I can access apps and YouTube, so I know I have internet access. 

 

My current setup is a HR21-700 DVR that connects to the internet through a ethernet cable.  I did bypass my router and connected directly to my modem.  I recently purchased the Directv Cinema Connection Kit in the hopes of a solution, but it was more confusing then helpful.  I am not sure if I require the ethernet coax adapter to make this unit work.  I have searched through many forums and attempted to try all recommendations, but nothing works.

 

This is my first post and I have read many helpful posts from others, so my thanks goes out to those who regularly respond.



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#2 OFFLINE   Laxguy

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Posted 31 July 2013 - 09:38 AM

Welcome to DBSTalk! 

 

 

Go through Network Settings, Advanced. Just OK your way through until you get the "Congratulations" notice. Then exit, and try again. I do only downloads as I hate buffering. Try just a d/l first.


"Laxguy" means a guy who loves lacrosse.

#3 OFFLINE   damondlt

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Posted 31 July 2013 - 09:40 AM

Um , wait a second I see your location as Canada.  So I'm done !


DIRECTV :Since 5/13/2012
HR34-700 / HR24-500 / HR23-700 / H25-100 / D12-200 /   Roku HD

  Living Room       Master bedroom     Bedroom  2         Bedroom 3    Office/Bedroom 4      bedroom 5
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#4 OFFLINE   Rich

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Posted 31 July 2013 - 11:56 AM

Um , wait a second I see your location as Canada.  So I'm done !

 

Laxguy gave you the correct answer and he is not living in Canada.

 

Rich



#5 OFFLINE   CricketNB

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Posted 31 July 2013 - 01:11 PM

Thanks for the replies.  I am still getting the "pending download".  I am not sure why my location prohibits any suggestions being given.  I am a long time subscriber to Directv who happens to live on the other side of the border.



#6 OFFLINE   Laxguy

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Posted 31 July 2013 - 01:23 PM

Cancel all downloads or pending whatevers and reset the box.


"Laxguy" means a guy who loves lacrosse.

#7 ONLINE   peds48

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Posted 31 July 2013 - 04:34 PM

Thanks for the replies. I am still getting the "pending download". I am not sure why my location prohibits any suggestions being given. I am a long time subscriber to Directv who happens to live on the other side of the border.


Because is "illegal" to get DirecTV USA in Canada

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#8 OFFLINE   litzdog911

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Posted 31 July 2013 - 05:24 PM

I suspect that OnDemand won't work from a Canadian IP address.  


HD DVRs: HR34-700; HR24-500; (2) HR20-700 + WD eSATA 1TB drive/Antec MX1 case; HR21-700; HR21-200 w/AM21
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#9 OFFLINE   damondlt

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Posted 31 July 2013 - 05:39 PM

Laxguy gave you the correct answer and he is not living in Canada.
 
Rich

Maybe I'm reading it wrong but it sure sounds like it to me.
:shrug: 
I am a long time subscriber to Directv who happens to live on the other side of the border


DIRECTV :Since 5/13/2012
HR34-700 / HR24-500 / HR23-700 / H25-100 / D12-200 /   Roku HD

  Living Room       Master bedroom     Bedroom  2         Bedroom 3    Office/Bedroom 4      bedroom 5
Slimline 5  / SWiM 16 with CCK / MRV / 15/2 Mbps Blue ridge cable Internet
Premier / MLB EI /  HD Extra /  Protection Plan





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