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Guest Message by DevFuse

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Genie go with new Nexus 7 2013


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6 replies to this topic

#1 OFFLINE   tpm1999

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Posted 03 August 2013 - 04:39 AM

I just got a new Nexus 7 (2013) and I am having 2 issues with the genie go app.

1. Half of the time the app simply crashes while trying to open.
2. If it actually opens it won't do "watch now" because it puts up a "your DVR is busy error".

The app works fine on my ipad.

Anyone else get these issues with the new nexus?

HR44-500 Genie
2 C41W-100 Wireless Genie Minis and WVB
Genie Go
SWM Dish


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#2 OFFLINE   Mike Bertelson

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Posted 03 August 2013 - 06:21 AM

I've moved this to the DIRECTV Connected Home forum.

 

Mike


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#3 OFFLINE   carltonsisk

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Posted 10 August 2013 - 07:46 AM

Same issues here. I assume it's more of a 4.3 thing than nexus 7 thing.

Sent from my Nexus 7 using DBSTalk mobile app



#4 OFFLINE   Billzebub

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Posted 10 August 2013 - 02:56 PM

I just got a new Nexus 7 (2013) and I am having 2 issues with the genie go app.

1. Half of the time the app simply crashes while trying to open.
2. If it actually opens it won't do "watch now" because it puts up a "your DVR is busy error".

The app works fine on my ipad.

Anyone else get these issues with the new nexus?

Did this ever get fixed? I ask because I had the same problem with my wife's IPHONE, but it worked when I let it sit overnight.



#5 OFFLINE   texasbrit

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Posted 11 August 2013 - 05:24 PM

4.3 crashes the app. DirecTV is working on it.



#6 OFFLINE   Licklog

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Posted 23 August 2013 - 07:02 AM

I have the original Google Nexus 7 and had the same issue before the 4.3 update.  I can download and watch programs but cannot watch a recorded program directly from the GenieGo.  I have other tablets and phone where it works perfectly.  DirecTV sent a tech out to the house but found no issues.  There is an open ticket on the item and they contact me every week or so just to let me know they have not forgotten.



#7 OFFLINE   peds48

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Posted 23 August 2013 - 07:42 AM

 DirecTV sent a tech out to the house but found no issues.  

Really?  that was a waste of resources.....


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