I apologize in advance for my noobish questions. I just want to know what to ask for properly when I call into DTV service.
I have an HR20-700 in our family room, which acts as the anchor for two H24s in other rooms as our Whole Home setup. I'm not really happy with it as about 50% of the time, when I try to watch recorded material from the 20-700 on the other receivers, the system freezes up and loses the connection to the 20-700.
I've decided that this is enough reason for me to upgrade. The 20-700 is old and slow, especially when accessing VOD anyway, and I am increasingly unhappy with it. I am eligible for a free upgrade because i pay for the Protection Plan.
In any case, my options are to upgrade to a Genie with Genie Minis in each of the rooms with a TV, or to upgrade the 20-700 to an HR24 and keep the H24s. Seems to me that Genie offers a little more; I'm particularly enamored by the Genie Go.
Is there any reason not to go with a Genie (which is, after all, an HD-DVR) as opposed to just upgrading the HD-DVR? Anything new on the horizon that I should wait for instead?