I upgraded this weekend from 2 HR-24's and 1 std receiver, to a HR44-700 genie + genie mini client, and kept one of the HR24's.
- TV room : HR44-700
- master Bedroom: HR-24
- kids room: Genie Mini
Genie connected to home network via Wireless (installer said using wired, which I have in the house, would cause the whole-home DVR functionality to not work).
Problem: iOS apps (both iphone and iPad 3) cannot find the Genie, but only the HR24.
Symptoms: The old HR24 downstairs is showing up in the apps, but not the new Genie. Secondly, the online account shows the genie not connected to the internet, but it is...i just checked it and the receiver shows connected, and can load apps/internet info.
My account in the directv backend shows:
and my iPhone app, for example, still tries to search for the old HR24 reciever downstairs:
This is obviosly incorrect, as the HR24 doesn't have a connection go the home router, only the HR44 does (wireless).
Notice that the "TV Room" receiver in the iPhone app shows the ID of the old, but the online account shows the correct newer HR44 ID.
- I've tried deleting and reinstalling the apps, I tried resetting the receiver, I tried everything I can think of, and cannot get it going.
Any help would be appreciated.