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HD DVRs, Receivers, and R22 0x0736 - Issues/Discussion


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121 replies to this topic

#26 OFFLINE   Jon J

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Posted 15 August 2013 - 10:06 AM

My two HR-20s downloaded 0736 night before last.  Yesterday afternoon I tried using the radar App on one of them and only succeeded in completely locking up the receiver.  The "loading" screen froze and other screens would come up with "loading" still on the screen but would not respond.  Resorted to an RBR to regain control.  Decided not to try the other receiver.


Edited by Jon J, 15 August 2013 - 10:08 AM.

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#27 OFFLINE   ThomasM

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Posted 16 August 2013 - 05:41 PM

I can now control the PIG while still scrolling through the guide or playlist! Woo hoo! :joy: :dance07:

 

I can't on my R22 which just got the update.  What model do you have?


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#28 OFFLINE   Lord Vader

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Posted 16 August 2013 - 05:42 PM

The HR24 in my bedroom can do this.


FAITH: I find the lack of it disturbing.

 


#29 OFFLINE   inkahauts

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Posted 16 August 2013 - 05:46 PM

The HR24 in my bedroom can do this.


You have to be on very outdated software. Did you ever check the firmware number?

#30 OFFLINE   ThomasM

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Posted 16 August 2013 - 05:46 PM

My concern is that I had a few years of happily being able to count on pausing, skipping etc., while in PIG... and I'm still pissed this was taken away. :mad: I have no illusions about it coming back, but it's something I literally used every day. Note that I literally mean "literally". :biggrin:

 

It's one more thing on the list of useful functionalities that were removed to make way for bells & whistles.

 

Mind you, I'm intrigued by your comment "there are many ways to avert bad things happening in the PIG." To what are you referring?

 

I agree 100%.  What were they thinking to remove trickplay while browsing the guide or looking at the playlist?  And even worse, if you are looking at the playlist and you hit "pause" it PLAYS the program highlighted!!  I use this function daily on my R15's and get pissed every time I use my R22 and forget that it's gone.  It was also stupid to remove the dash-dash delete but I guess the hit the red button twice patch to appease irked customers is alright.


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#31 OFFLINE   Lord Vader

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Posted 16 August 2013 - 05:50 PM

You have to be on very outdated software. Did you ever check the firmware number?

 

Version 0x6d8, downloaded 6-12-13. Don't ask me why it hasn't taken anything since then. BTW, I do CEs on other IRDs, usually not this one.


FAITH: I find the lack of it disturbing.

 


#32 OFFLINE   kkl

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Posted 17 August 2013 - 12:18 PM

Unfortunately, this firmware version did not resolve the slowdown issues for my HR24-500 related to autorecording discussed in a previous thread.  I used the following:

AALL WHITE SOX EVENTS CCHANS 665 665 & Sports, Baseball

AALL WHITE SOX EVENTS CCHANS 307 & Sports, Baseball

 

At first, responsiveness seemed normal, but gradually over the past couple of weeks it has slowly worsened.  It's nowhere near as bad as before, but I'm commonly yet intermittently,  getting 15-30 second delays with certain functions:

 

Up Arrow (for Quick Tune)

Selecting a Quick Tune channel icon

Menu, then down arrow (blank screen on Search & Browse)

Info, then right arrow

Stop

 

I've deleted the autorecord entries and the delays have stopped, as discovered by LiQiCE.  I must be in a really small minority, as I don't see others reporting the same.  Perhaps the receiver just doesn't like the White Sox who are really pathetic this year.  Maybe it's just trying to help me out by keeping me from watching. :evilgrin:



#33 OFFLINE   Lord Vader

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Posted 17 August 2013 - 01:54 PM

Trust me. As a lifelong White Sox fan, you really don't want to watch them this year. I gave up months ago.


FAITH: I find the lack of it disturbing.

 


#34 OFFLINE   acostapimps

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Posted 17 August 2013 - 09:51 PM

Cubs don't play we'll either but lots of fans continue to watch. That's how much they love their Cubbies.

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#35 OFFLINE   Lord Vader

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Posted 17 August 2013 - 11:16 PM

That's because Cubs fans are idiots.


FAITH: I find the lack of it disturbing.

 


#36 OFFLINE   LiQiCE

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Posted 18 August 2013 - 09:38 AM

Unfortunately, this firmware version did not resolve the slowdown issues for my HR24-500 related to autorecording discussed in a previous thread.  I used the following:

AALL WHITE SOX EVENTS CCHANS 665 665 & Sports, Baseball

AALL WHITE SOX EVENTS CCHANS 307 & Sports, Baseball

 

At first, responsiveness seemed normal, but gradually over the past couple of weeks it has slowly worsened.  It's nowhere near as bad as before, but I'm commonly yet intermittently,  getting 15-30 second delays with certain functions:

 

Up Arrow (for Quick Tune)

Selecting a Quick Tune channel icon

Menu, then down arrow (blank screen on Search & Browse)

Info, then right arrow

Stop

 

I've deleted the autorecord entries and the delays have stopped, as discovered by LiQiCE.  I must be in a really small minority, as I don't see others reporting the same.  Perhaps the receiver just doesn't like the White Sox who are really pathetic this year.  Maybe it's just trying to help me out by keeping me from watching. :evilgrin:

 

kkl,

 

Sorry to hear you're still having problems.  I have an "AALL RANGERS" & Sports & Hockey autorecord running and it is picking up recordings every few days (reruns of old games) and I haven't experienced any slowdowns with 0x0736 for over 2 weeks now, with a fair amount of TV watching.  I wonder what the difference is between your setup and mine.  Maybe I'll try switching to an "AALL RANGERS EVENTS" & Sports & Hockey to see if that causes slowdowns.  I know the "HDTV" keyword was still causing slowdowns for me.


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#37 OFFLINE   freerein100

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Posted 18 August 2013 - 08:12 PM

I was recording a program and went to play it while it was recording, all I got was a blank screen. I went to the live show and it was also blank while tuning to any other channel works correctly. After the program finished recording I restarted the receiver(HR20-700) and both the live channel and recording now work. Thoughts and Opinions?



#38 OFFLINE   kkl

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Posted 19 August 2013 - 08:30 AM

kkl,

 

Sorry to hear you're still having problems.  I have an "AALL RANGERS" & Sports & Hockey autorecord running and it is picking up recordings every few days (reruns of old games) and I haven't experienced any slowdowns with 0x0736 for over 2 weeks now, with a fair amount of TV watching.  I wonder what the difference is between your setup and mine.  Maybe I'll try switching to an "AALL RANGERS EVENTS" & Sports & Hockey to see if that causes slowdowns.  I know the "HDTV" keyword was still causing slowdowns for me.

So, you leave out EVENTS?  I'll give that a try, even though, as you note, the receiver will try to schedule non-live programs.  If you try adding EVENTS, that would help determine if that keyword is a problem.  As I mentioned, the really noticeable delay took a couple of weeks to develop.

 

Edit:  Actually, leaving out EVENTS as a keyword resulted in a lot of pre-game and post-game shows which I don't get (MLBEI).  So, I'll try this:

AALL WHITE SOX CCHANS 665 666 & Show Types, Events

AALL WHITE SOX CCHANS 307 & Sports, Baseball


Edited by kkl, 19 August 2013 - 10:16 AM.


#39 OFFLINE   vpr632

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Posted 19 August 2013 - 10:47 AM

Hello, I am recently new to the forum and have a quick question, I see that there is a new national release for my h21-100. Yesterday, I tried to force the box to update, it downloaded software but when I went into the menu to see the version it was the same that I had previously. Can anyone help me with getting the latest firmware? Thank you and your assistance is greatly appreciated.


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#40 OFFLINE   jimmie57

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Posted 19 August 2013 - 10:52 AM

vpr632

It is strongly suggested that you wait until DTV wants you to have it and NOT to force the software downloads. It can knock out your receiver. Yep, it is rare, but it has happened in the past.


Edited by jimmie57, 19 August 2013 - 10:53 AM.

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#41 OFFLINE   LiQiCE

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Posted 19 August 2013 - 11:45 AM

So, you leave out EVENTS?  I'll give that a try, even though, as you note, the receiver will try to schedule non-live programs.  If you try adding EVENTS, that would help determine if that keyword is a problem.  As I mentioned, the really noticeable delay took a couple of weeks to develop.

 

Edit:  Actually, leaving out EVENTS as a keyword resulted in a lot of pre-game and post-game shows which I don't get (MLBEI).  So, I'll try this:

AALL WHITE SOX CCHANS 665 666 & Show Types, Events

AALL WHITE SOX CCHANS 307 & Sports, Baseball

 

Yes, I have events turned off because I typically like to record Pre and Post-Game shows and I think I miss them if I do "EVENTS" in the search.


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#42 OFFLINE   Laxguy

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Posted 19 August 2013 - 12:10 PM

Hello, I am recently new to the forum and have a quick question, I see that there is a new national release for my h21-100. Yesterday, I tried to force the box to update, it downloaded software but when I went into the menu to see the version it was the same that I had previously. Can anyone help me with getting the latest firmware? Thank you and your assistance is greatly appreciated.

 

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#43 OFFLINE   inkahauts

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Posted 20 August 2013 - 12:40 AM

So, you leave out EVENTS?  I'll give that a try, even though, as you note, the receiver will try to schedule non-live programs.  If you try adding EVENTS, that would help determine if that keyword is a problem.  As I mentioned, the really noticeable delay took a couple of weeks to develop.

 

Edit:  Actually, leaving out EVENTS as a keyword resulted in a lot of pre-game and post-game shows which I don't get (MLBEI).  So, I'll try this:

AALL WHITE SOX CCHANS 665 666 & Show Types, Events

AALL WHITE SOX CCHANS 307 & Sports, Baseball

 

Well, I have about 20 and I use events in everyone of mine and I am not experiencing your issue, so I don't think its exclusive to events.  HDTV was a known issue causer, events is not as of yet....



#44 OFFLINE   coolman302003

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Posted 20 August 2013 - 03:03 AM

It was also stupid to remove the dash-dash delete but I guess the hit the red button twice patch to appease irked customers is alright.

 

To add to that, the red--red shortcut to delete hasn't made its way to the Genie's software...yet.


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#45 OFFLINE   mfeinstein

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Posted 20 August 2013 - 07:15 AM

I have 3 HD DVRs that all received 0x0736 a few days ago and seem to be working fine.  My H21-200 HD receiver received 0x4736 last night and is not working.  It boots up and starts playing the current channel.  But, within a couple of minutes, the unit freezes and no longer responds to the remote or the front panel buttons.  It does keep playing the current channel but is otherwise frozen.  I did a couple of red button resets, but the behavior continued.  I forced a re-download of 0x4736, but nothing changed.  Is there some way to do a deeper level reset or something else I can try before I call DirecTV support?

 

Update: I called DirecTV support and, after troubleshooting for a time, they decided to replace the receiver.


Edited by mfeinstein, 20 August 2013 - 08:03 AM.


#46 OFFLINE   jimmie57

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Posted 20 August 2013 - 12:07 PM

I have 3 HD DVRs that all received 0x0736 a few days ago and seem to be working fine.  My H21-200 HD receiver received 0x4736 last night and is not working.  It boots up and starts playing the current channel.  But, within a couple of minutes, the unit freezes and no longer responds to the remote or the front panel buttons.  It does keep playing the current channel but is otherwise frozen.  I did a couple of red button resets, but the behavior continued.  I forced a re-download of 0x4736, but nothing changed.  Is there some way to do a deeper level reset or something else I can try before I call DirecTV support?

 

Update: I called DirecTV support and, after troubleshooting for a time, they decided to replace the receiver.

An UNPLUG for about a 15 minute to an hour period of time does seem to get more done than a reset. You could try it since it is already going to be replaced.

 

I just checked and my son got that software this morning at 3:15 am on his H21-200 and it is working good.

 

I also got this on my 2 HR24s and they are working good.

So far, no complaints.


Edited by jimmie57, 20 August 2013 - 12:10 PM.

DirecTV customer since 1996 - Current :Slimline 3 SWM, HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#47 OFFLINE   Lord Vader

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Posted 20 August 2013 - 05:09 PM

This latest version has made my HR24-500 slower than molasses in January! Ugh!!! It is now the single WORST receiver I have, and that's saying a lot, considering I have HR20-700s (2), an HR20-100, and some HR21s, HR22s, and an HR23. My HR24-200 is working fine. It's the damn -500 that is abysmal. I seriously want to drop kick the stupid thing out the window, but even THAT would probably not work!


FAITH: I find the lack of it disturbing.

 


#48 OFFLINE   LiQiCE

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Posted 20 August 2013 - 07:15 PM

This latest version has made my HR24-500 slower than molasses in January! Ugh!!! It is now the single WORST receiver I have, and that's saying a lot, considering I have HR20-700s (2), an HR20-100, and some HR21s, HR22s, and an HR23. My HR24-200 is working fine. It's the damn -500 that is abysmal. I seriously want to drop kick the stupid thing out the window, but even THAT would probably not work!

 

Do you have Keyword Autorecords such as one that starts with "AALL" in it?  If so, try removing them and see if that helps speed up your receiver.


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Leased: HR24-100


#49 OFFLINE   Lord Vader

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Posted 20 August 2013 - 07:37 PM

Nope. I don't have any of that. In fact, I don't even have that many series manager recordings set.

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FAITH: I find the lack of it disturbing.

 


#50 OFFLINE   GordonT

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Posted 20 August 2013 - 10:01 PM

2 Questions that I have not seen asked/answered in this thread:

  • What is the 'real' number of this release? The title says 0x0736; so far I have 0x4736 on an H21-100 and 0x736 on an H24-100. Neither of my HR24's have been updated yet.
  • What is the meaning of 'HD Apps' which is the only new feature mentioned in the Release thread?





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