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Guest Message by DevFuse

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Does DirecTV (and Dish for that matter) have some responsibility to flex their muscles with CBS???


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#1 OFFLINE   Milkman

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Posted 21 August 2013 - 09:06 PM

So prior to this whole TWC/CBS garbage, I would have never attached the ability to view CBS.com content with paying for CBS television service.  CBS seems to have changed the landscape.  

 

As you know, CBS made the decision to block all TWC INTERNET customers from viewing CBS.com videos.  What about DirecTV customers (and Dish for that matter) that are PAYING for CBS access???  Their contract is intact yet they have no access to the data simply because of their ISP???  I really think the satellite providers have some responsibility here to AT LEAST ATTEMPT to get CBS to develop a workaround on this issue for their PAYING customers.

 

What do you guys think??  I already complained to CBS but of course my message went unanswered.


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#2 OFFLINE   Laxguy

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Posted 21 August 2013 - 09:53 PM

Sounds  reasonable to me.


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#3 OFFLINE   inkahauts

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Posted 22 August 2013 - 03:29 AM

I think that while your logic isn't bad truth is you don't pay a penny for the online content from CBS and never have. Not through dtv or any other tv provider anyway.


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#4 OFFLINE   Milkman

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Posted 22 August 2013 - 06:58 AM

I think that while your logic isn't bad truth is you don't pay a penny for the online content from CBS and never have. Not through dtv or any other tv provider anyway.


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Really??  Do you know how expensive it is to have server farms, bandwidth, and people to manage all of that stuff???  Where do you think that money comes from (at least some of it).

 

The truth is we are definitely paying for it, albeit indirectly.  Also the proof is in the pudding, since TWC is no longer giving CBS any money, and now that online content is gone for TWC internet subscribers.  


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#5 ONLINE   RunnerFL

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Posted 22 August 2013 - 07:07 AM

FX, Comedy Central and others did the same thing last year in their fight with DirecTV.  Unfortunately it's a bargaining tactic in this day and age.


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#6 OFFLINE   Milkman

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Posted 22 August 2013 - 07:10 AM

FX, Comedy Central and others did the same thing last year in their fight with DirecTV.  Unfortunately it's a bargaining tactic in this day and age.

 

What did they do exactly?


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#7 ONLINE   RunnerFL

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Posted 22 August 2013 - 07:11 AM

What did they do exactly?

 

Blocked Internet content.


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#8 OFFLINE   Milkman

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Posted 22 August 2013 - 07:12 AM

Blocked Internet content.

 

How did they block internet contact to DirecTV subscribers???


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#9 OFFLINE   Milkman

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Posted 22 August 2013 - 07:18 AM

ACTUALLY - My last post above really doesn't matter.

 

Let's say they had some way to only block their content for DirecTV customers.  I COMPLETELY AGREE WITH THAT.  You are a DirecTV customer, and DirecTV is no longer giving them money, therefore you aren't giving them money, so you shouldn't be able to see that content (as much as it may suck).

 

That isn't the situation here.

 

TWC is having a dispute with CBS which affects CABLE TV customers.  CBS thought they would be slick and block all TWC IP addresses from viewing their online content.  There is one problem with that.  I (just like many others) don't use TWC for my TV, just internet.  So while I currently PAY for CBS through DirecTV (which has a valid contract), I am still blacked out from online content because of the TWC/CBS dispute.


Edited by Milkman, 22 August 2013 - 07:19 AM.

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#10 OFFLINE   FenixTX

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Posted 22 August 2013 - 08:56 AM

How did they block internet contact to DirecTV subscribers???


Didn't they block it for everyone? I can't remember. It wasn't just DirecTV subs if I recall.
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#11 OFFLINE   ttodd1

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Posted 22 August 2013 - 09:19 AM

I recall sometime last year when I was between houses and wanted to watch shows that were on TNT (I know not same network)  I had to login with my DTV account info in order to watch any of the shows on their site.  Now if CBS really wanted to be 'fair' they could do something like that.



#12 OFFLINE   Milkman

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Posted 22 August 2013 - 09:52 AM

I recall sometime last year when I was between houses and wanted to watch shows that were on TNT (I know not same network)  I had to login with my DTV account info in order to watch any of the shows on their site.  Now if CBS really wanted to be 'fair' they could do something like that.

 

That is EXACTLY what I would expect, instead of this half-assed, unfair practice.


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#13 OFFLINE   Laxguy

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Posted 22 August 2013 - 10:22 AM

Contact CBS again? It seems patently unfair.


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#14 OFFLINE   slice1900

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Posted 22 August 2013 - 10:34 AM

Why do you care? Just record what you want to watch off Directv.

 

The stuff on cbs.com is provided free with no warranties or guarantees. The argument that you're paying for it because you're paying for Directv and they pay CBS (via its affiliates) is pretty weak, since the reason the networks set up these web sites was as a promotional tool to help build an audience for their shows. Pretty sure they consider the server farm as an advertising expense.

 

Directv could say something to CBS, but I'm not sure exactly how you expect them to "flex their muscles". Unless Directv had it written in their contracts with affiliates that their subscribers will have access to cbs.com, they have no ground on which to stand. I highly doubt it will be something they care about when its their turn to renegotiate, they'll be concerned with limiting the cost, not adding on stuff like a cbs.com guarantee that they'd have to pay extra for!


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#15 ONLINE   RunnerFL

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Posted 22 August 2013 - 12:21 PM

How did they block internet contact to DirecTV subscribers???

 

They blocked everyone.


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#16 ONLINE   RunnerFL

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Posted 22 August 2013 - 12:22 PM

ACTUALLY - My last post above really doesn't matter.

 

Let's say they had some way to only block their content for DirecTV customers.  I COMPLETELY AGREE WITH THAT.  You are a DirecTV customer, and DirecTV is no longer giving them money, therefore you aren't giving them money, so you shouldn't be able to see that content (as much as it may suck).

 

That isn't the situation here.

 

TWC is having a dispute with CBS which affects CABLE TV customers.  CBS thought they would be slick and block all TWC IP addresses from viewing their online content.  There is one problem with that.  I (just like many others) don't use TWC for my TV, just internet.  So while I currently PAY for CBS through DirecTV (which has a valid contract), I am still blacked out from online content because of the TWC/CBS dispute.

 

There's absolutely no way for CBS to figure which TWC customers are Internet only customers.  To them you're just a TWC customer, they are not on TWC right now so you're blocked.


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#17 OFFLINE   Beerstalker

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Posted 22 August 2013 - 02:02 PM

When FX (I think it was them) was off DirecTV last year they completely removed their shows from the internet for everyone.  Didn't matter if you had Dish, Comcast, Verizon, who your internet provider was, etc. nobody could watch those shows online.  They caught a lot of flack about that decision too.

 

CBS seems like they are trying to make it a bit more fair by blocking anyone with a Time Warner Cable IP address.  While this is better than blocking everyone, it does still kind of screw over people like Milkman who uses Time Warner Cable for internet, but not for TV service.  He's saying he should still be able to watch those shows online, just like someone else with DirecTV service and a different internet provider like Comcast, or Frontier, etc. can.  I agree with him, he should be able to but that's evidently not going to happen right now.

 

What all these channels need to do is start treating it like HBO Go and some of the other channels.  You log in with your account credentials for your TV service, they can then check that to verify you subscribe to that channel and then they give you access to the shows.  It doesn't matter what internet provider you are using (as long as you are in the U.S.A.).  If CBS were to do it this way Milkman could log in with his DirecTV login/password and CBS would be able to verify that he is a DirecTV subscriber with access to their channels, so they would give him access to the shows even if he was using a Time Warner Cable IP address.  Meanwhile people with Time Warner Cable TV service would try to log in with their Time Warner login and password and they would get a screen telling them that they no longer have access, they should call Time Warner and complain or switch to a different TV provider etc.


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#18 OFFLINE   Laxguy

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Posted 22 August 2013 - 03:46 PM

Yes, the privilege of watching attaches to the TV service, not the ISP, and there should be a way to authenticate à la HGO GO or GenieGo for that matter, leaving the ISP out. 


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#19 ONLINE   RunnerFL

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Posted 22 August 2013 - 04:42 PM

Agreed, CBS (And everyone) should implement some sort of login so you can verify your provider.  CBS in this case is just plain lazy.


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#20 OFFLINE   tonyd79

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Posted 22 August 2013 - 05:48 PM

Since they don't tie the access to a contract, they are actually violating the rules (laws?) of Internet neutrality. Report them to the FCC.
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#21 OFFLINE   Church AV Guy

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Posted 23 August 2013 - 12:59 AM

I suppose the argument would go something like this.  CBS has had a contract with Time Warner, and the negotiations for a follow-on contract have failed within the time allowed in the previous contract.  That allowed CBS to cut off access to all Time Warner customers.  You might not be paying Time Warner for cable TV, but you ARE a Time Warner customer, if only for internet service.  CBS blocking access to Time Warner would then include you as a Time Warner customer.

 

Legal jargon can  be used to let a legal action drag on for years and years.

 

Launch a second class-action suite against CBS and see what happens.


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#22 OFFLINE   tonyd79

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Posted 23 August 2013 - 09:14 AM

But you don't PAY for CBS streaming content. There is no contract with and ISP or cable provider for it.
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#23 OFFLINE   JosephB

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Posted 23 August 2013 - 09:56 AM

I suppose the argument would go something like this.  CBS has had a contract with Time Warner, and the negotiations for a follow-on contract have failed within the time allowed in the previous contract.  That allowed CBS to cut off access to all Time Warner customers.  You might not be paying Time Warner for cable TV, but you ARE a Time Warner customer, if only for internet service.  CBS blocking access to Time Warner would then include you as a Time Warner customer.

 

Legal jargon can  be used to let a legal action drag on for years and years.

 

Launch a second class-action suite against CBS and see what happens.

 

 

Actually there is no argument. CBS puts their content online out of the goodness of their own pocketbooks. They have no obligation under any agreements with anyone to do so, continue access, deny access, whatever. They can take stuff down whenever they want. 

 

An easy solution, if they viewed it as an actual problem, would be to put TV Everywhere authentication in front of it. Then, you could auth as a DirecTV customer and get access (surprised they didn't go down that road anyway)



#24 OFFLINE   Laxguy

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Posted 23 August 2013 - 10:55 AM

Yes, that's been suggested a number of times. 


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#25 OFFLINE   slice1900

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Posted 24 August 2013 - 12:05 PM

Since they don't tie the access to a contract, they are actually violating the rules (laws?) of Internet neutrality. Report them to the FCC.

 

 

This isn't net neutrality, that concerns the actions of an ISP only. CBS could decide to block the entire state of Texas from cbs.com if they wanted to, and it wouldn't violate net neutrality. No one pays CBS for cbs.com, they can offer it or not offer it to whoever they like, and could close the website down tomorrow if they wished and no one would have any recourse.

 

This would be a violation of net neutrality if Time Warner had blocked access to cbs.com. That wouldn't make a lot of sense, but say for instance Time Warner got a big payoff from Microsoft to push Skype (which Microsoft owns) Thus they blocked access to competing VOIP applications. With net neutrality in place, they cannot do this. Without net neutrality, they would be perfectly within their rights to do that. If your ISP had a contract with Skype, and mine had a contract with Vonage, then we couldn't call each other. It is easy to see why ISPs don't like net neutrality - they'll have Microsoft, Google and everyone else offering to pay them to block competing services. It is also easy to see why consumers might end up losing if net neutrality is dropped, especially in areas where they have few or no competing broadband alternatives.


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