I am having an issue with one of my receivers. Not sure when it started happening. The receiver is a HR24/100 and is on software x736. I have had a keyword search on it for a long time and just noticed it is not recording anything. It use to without a problem. The search is "Manchester United" and it is set to record "Both" and up to 10 episodes. On the receiver if I do a search for "Manchester" tons of things come up. If I then scroll down and do a Keyword search for "Manchester" I get one item. I have tried pushing the red button to reset it and a second time after it came up and let the guide data redownload but with no luck.
I also have another receiver, same model and same software version that it works fine on.
I have read on DirecTv forums about people with the same issue but no solutions other than try the double reset. They seem to point to a 12-21-12 update but I do not think it was broken that far back.